RN Triage Nurse

Florida Cancer Specialists & Research Institute•Fort Myers, FL
•Onsite

About The Position

The Triage Nurse is a professional registered nurse with oncology-specific clinical knowledge who provides individualized care and clinical guidance to patients, families, and caregivers. Under general supervision and in accordance with established policies, procedures, and professional guidelines, the nurse triages oncology patient calls about treatment, surgery, and appointments; manages symptoms and complex, high-risk patient care; and helps patients navigate ongoing healthcare needs. The role includes patient education, clinical assessment, coordination with the multidisciplinary cancer care team, and support for physicians and advanced practice providers. The nurse may also provide coverage for the infusion floor or shot room as needed. Florida Cancer Specialists & Research Institute provides cancer care through a network of physicians, advanced practice providers, and locations, using clinical research, advanced technology, and treatments. The organization describes professional opportunities, career advancement, training, competitive wages, and comprehensive benefits. Employment offers are contingent on background screening; new hires are subject to drug testing and required vaccinations, including influenza, unless an exemption is approved.

Requirements

  • Registered Nurse multistate or Florida single-state licensure.
  • Minimum Associate Degree in Nursing.
  • Basic Life Support (BLS) certification required.
  • At least two years of experience as an RN.
  • At least one year of oncology experience.
  • Strong organizational skills.
  • Ability to prioritize and reprioritize quickly.
  • Ability to develop collaborative relationships internally and externally.
  • Strong written communication skills.
  • Strong telephonic assessment and communication skills.
  • Ability to work autonomously and with a virtual team.
  • Strong oncology side-effect and triage management skills.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • High-level critical-thinking skills.

Nice To Haves

  • Bachelor’s Degree in Nursing preferred.
  • Oncology Certified Nurse (OCN®) certification preferred.

Responsibilities

  • Triage oncology patient calls regarding treatment, surgery, and appointment information.
  • Monitor and provide patient symptom management.
  • Manage high-risk, complex patient care with the goal of minimizing emergency department visits and inpatient readmissions.
  • Assess barriers to care and address patient, caregiver, or family needs to support optimal outcomes.
  • Provide individualized ongoing education, resources, and referrals to internal and external resources for patients and caregivers.
  • Assist physicians and PA-C/ARNP staff with patient and family interactions needed to resolve clinical issues.
  • Complete requested clinical documentation.
  • Establish and maintain professional role boundaries with patients, caregivers, and the multidisciplinary care team in collaboration with the manager.
  • Facilitate communication among members of the multidisciplinary cancer care team to help prevent fragmented or delayed care.
  • Review, evaluate, and report diagnostic tests to assess patients’ conditions.
  • Answer questions and provide patient education and clinical direction following chemotherapy, radiation, infusion treatments, and surgery.
  • Work as an integral team member and comply with the rules and regulations of the Florida State Board of Nursing.
  • Provide coverage for the infusion floor or shot room as needed.

Benefits

  • Competitive salaries and wages.
  • Comprehensive benefits packages.
  • 401(k) match.
  • Tuition reimbursement.
  • Pet insurance.
  • Legal insurance.
  • Professional opportunities, career advancement, and training.
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