RN Triage Nurse

Florida Cancer Specialists•Naples, FL
•Onsite

About The Position

A Triage Nurse is a professional registered nurse with oncology-specific clinical knowledge who provides individualized care and clinical guidance to patients, families, and caregivers to support ongoing healthcare needs. Under general supervision and in accordance with established policies, procedures, and professional guidelines, the nurse triages oncology patient calls and provides symptom management, patient education, and coordination of care. The role also supports infusion floor or shot room coverage as needed.

Requirements

  • Registered Nurse multistate or Florida single-state licensure required.
  • Minimum of an Associate Degree in Nursing.
  • Basic Life Support (BLS) certification required.
  • Two or more years of experience as an RN.
  • One or more years of oncology experience required.
  • Strong organizational skills.
  • Ability to prioritize and reprioritize quickly.
  • Ability to develop collaborative relationships internally and externally.
  • Strong written communication skills.
  • Strong telephonic assessment and communication skills.
  • Ability to work autonomously and with a virtual team.
  • Strong oncology side-effect and triage management skills.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • High-level critical-thinking skills.

Nice To Haves

  • Bachelor’s Degree preferred.
  • Certification as an Oncology Certified Nurse (OCN®) preferred.

Responsibilities

  • Triage oncology patient calls regarding treatment, surgery, and appointment information.
  • Monitor and provide patient symptom management.
  • Manage high-risk, complex patient care with the goal of minimizing emergency department visits and inpatient readmissions.
  • Assess barriers to care and address patient, caregiver, or family needs to achieve optimal outcomes.
  • Provide individualized ongoing education, resources, and referrals to patients and caregivers.
  • Assist the physician and PA-C/ARNP with patient and family interactions needed to resolve clinical issues.
  • Complete requested clinical documentation.
  • Maintain professional role boundaries with patients, caregivers, and the multidisciplinary care team, in collaboration with the manager and as defined by the job description.
  • Facilitate communication among multidisciplinary cancer care team members to prevent fragmented or delayed care that could adversely affect outcomes.
  • Review, evaluate, and report diagnostic tests to assess patient condition.
  • Answer questions and provide patient education and clinical direction following chemotherapy, radiation, infusion treatments, and surgery.
  • Work as an integral team player and comply with Florida State Board of Nursing rules and regulations.
  • Provide coverage for the infusion floor or shot room as needed.

Benefits

  • Tuition reimbursement
  • 401-K match
  • Pet insurance
  • Legal insurance
  • Competitive salaries and comprehensive benefits packages
  • Professional opportunities, career advancement, and training
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