Travel Advisor Jobs

About The Position

Requirements

• Experience booking and managing corporate travel arrangements.
• Knowledge of airline, hotel, rail, and car rental policies and procedures.
• Experience using Sabre GDS.
• Strong customer service and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to work independently while managing multiple priorities.
• Proficiency with Microsoft Office applications and travel-related systems.

Nice To Haves

• Bachelor's Degree Preferred

Responsibilities

• Process airline ticket exchanges, reissues, refunds, and voids using Sabre.
• Monitor airline policy updates, fare rules, and travel requirements.
• Ensure compliance with supplier agreements and negotiated travel programs.
• Partner with the Senior Manager, Air & Travel Services to research, source, and coordinate travel needs related to corporate events and meetings.
• Assist with travel logistics for event attendees and stakeholders.
• Serve as the primary travel advisor and trusted resource for AAA Northeast employees, delivering exceptional service and a Five Diamond traveler experience.
• Consult with travelers and stakeholders to coordinate air, hotel, car rental, and rail arrangements that align with business needs, travel policies, and budget considerations.
• Manage travel reservations, itinerary changes, disruptions, and traveler support before, during, and after travel.
• Promote compliance with corporate travel policies, preferred supplier programs, and established booking procedures.
• Stay informed of industry trends, supplier updates, and market conditions.
• Recommend enhancements to travel processes, procedures, and service delivery.
• Contribute to the maintenance and improvement of the department's procedure manual.
• Support additional departmental projects and responsibilities as assigned.