Travel Advisor

AAA • Boardman, OH

6d

About The Position

The Travel Advisor sells domestic and international travel packages, including cruises, land packages, travel itineraries, air, car, and hotel. The role requires a passion for travel, a strong sales drive, organization and attention to detail, the ability to multitask in a fast-paced environment, computer proficiency, good written and oral communication skills, and an interest in continuous learning. Advisors use personal experience and/or educational study trips to share travel knowledge, build long-standing relationships with members, generate referral and repeat business, recommend options tailored to members’ expectations, and cross-sell relevant products. Training is provided through the Travel Consultant Trainee program and The Auto Club University; training may require some travel. Career growth may include evaluation for future leadership opportunities.

Requirements

• High school diploma.
• Pass a comprehensive criminal background check and urine-sample drug screening.
• Passion for travel.
• Sales drive and motivation to exceed goals.
• Organizational skills and attention to detail; comfort handling paperwork.
• Ability to multitask in a fast-paced environment.
• Proficiency navigating multiple computer systems and web browsers, and Microsoft Office.
• Typing speed of at least 30 words per minute.
• Good written and oral communication skills.
• Availability to work most Saturdays and some evenings.

Nice To Haves

• At least two years of successful retail sales or banking experience in a goal-oriented environment.
• Experience in a leisure travel agency.

Responsibilities

• Sell international and domestic travel packages, including cruises, land packages, travel itineraries, air, car, and hotel.
• Share travel knowledge and expertise gained through personal experience and/or educational study trips.
• Develop long-standing relationships with members and build referral and repeat business.
• Make recommendations that tailor trips to members’ expectations and enhance their travel experience.
• Cross-sell relevant products, including the AAA Member Rewards Credit Card, and identify theft referrals.
• Complete the Travel Consultant Trainee program and participate in training, which may require travel.
• Meet established production tiers and sales goals.

Benefits

• Extensive career-development training through The Auto Club University.
• Recognition through company programs and incentives, including trips, cash, and prizes.
• Company-sponsored IATAN cards with exclusive travel consultant discounts.
• Discounted personal travel opportunities.
• Corporate benefits for insurance products.
• Paid educational study trips for career development.
• Quarterly incentives or bonuses for achieving established production tiers.
• Medical, dental, and vision coverage.
• 401(k) savings plan with company match.
• Tuition assistance.
• Floating holidays and PTO for community volunteer programs.
• Paid parental leave.
• Wellness programs.
• Employee discounts on membership, insurance, travel, entertainment, services, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED