Travel Advisor

AAA • Elizabethtown, KY

5d

About The Position

The Travel Advisor sells international and domestic travel packages, including cruises, land packages, travel itineraries, air, car, and hotel arrangements. The role calls for a passion for travel, a strong sales drive, organization and attention to detail, the ability to multitask in a fast-paced environment, computer proficiency, strong written and oral communication, and a commitment to continuous learning.

Travel Advisors share knowledge gained through personal experiences and educational study trips, develop lasting relationships with members, and build referral and repeat business. They make recommendations tailored to members’ expectations and cross-sell relevant products to enhance the travel experience. The role may offer a path to future leadership for individuals who demonstrate proficiency in sales, customer service, administration, operations, up-selling, cross-selling, and goal achievement. Advancement evaluations may lead to opportunities to grow into management.

The company provides extensive career-development training through The Auto Club University. Travel Consultant Trainees must successfully complete the trainee program, which requires some travel for training. The posting also describes company-sponsored IATAN cards, discounted personal travel, paid educational study trips, and quarterly incentives or bonuses for achieving production tiers.

Requirements

• High school diploma.
• Pass a comprehensive criminal background check and urine-sample drug screening.
• Be available to work most Saturdays and some evenings.
• Demonstrate a passion for travel and a sales-driven approach to exceeding goals.
• Be computer savvy and able to navigate multiple systems and web browsers, use Microsoft Office, and type at least 30 words per minute.
• Strong organizational skills and comfort handling paperwork.
• Good written and oral communication skills, attention to detail, ability to multitask in a fast-paced environment, and interest in continuous learning.

Nice To Haves

• At least two years of successful retail sales or banking experience, or experience in a leisure travel agency within a goal-oriented environment.

Responsibilities

• Sell international and domestic travel packages, including cruises, land packages, travel itineraries, air, car, and hotel arrangements.
• Share travel knowledge and expertise from personal experience and/or educational study trips.
• Develop long-standing relationships with members and build referral and repeat business.
• Recommend travel options tailored to member expectations and help ensure the trip experience exceeds expectations.
• Cross-sell relevant products, such as the AAA Member Rewards Credit Card, and identify theft referrals.
• Work toward established sales and production goals and demonstrate proficiency in sales, customer service, administration, operations, up-selling, and cross-selling.
• Complete the Travel Consultant Trainee program, including required travel for training.

Benefits

• Health coverage for medical, dental, and vision.
• 401(k) savings plan with company match.
• Tuition assistance.
• Floating holidays and PTO for community volunteer programs.
• Paid parental leave.
• Wellness programs.
• Employee discounts on membership, insurance, travel, entertainment, services, and more.
• Extensive career-development training through The Auto Club University.
• Company-sponsored IATAN cards providing exclusive travel consultant discounts.
• Discounted personal travel opportunities.
• Paid educational study trips for career development.
• Quarterly incentives or bonuses for achieving established production tiers.
• Recognition programs and incentives that may include trips, cash, and prizes.
• Corporate benefits for insurance products.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED