Travel Concierge

arrivia. Go far in the travel industry.•Tucson, AZ

8d•Onsite

About The Position

Bon Voyage Travel is seeking a Travel Advisor to sell luxury cruise and vacation experiences from its Oro Valley or Green Valley, Arizona office. The advisor consults with clients, designs and books trips, and develops a growing book of business. The role is a long-term sales opportunity: building momentum takes time, and commissions largely arrive when clients sail. The company provides training on cruise lines, suppliers, and systems, while the advisor is expected to bring drive and genuine interest in people. The advisor plans and sells cruises, river cruises, escorted tours, all-inclusive resorts, and custom travel, with luxury cruises at the center. The role includes managing reservations and providing client support before, during, and after travel. Advisors use ClientBase, HubSpot CRM, and Signature Travel Network tools, maintain product knowledge and supplier certifications, and participate in ongoing professional development. This is an onsite position at either the Oro Valley or Green Valley office in Arizona.

Requirements

Genuine passion for travel and helping people plan memorable trips.
Sales mindset and willingness to engage in sales conversations, follow up, and close bookings.
Excellent in-person, telephone, and written communication skills.
Strong relationship-building ability and genuine interest in people.
Self-motivation and personal accountability, with patience to build sales over months rather than weeks.
Strong organization and attention to detail while managing multiple clients.
Comfort with everyday technology, including email, CRM platforms, and online booking tools.
Availability to work onsite at the Oro Valley or Green Valley office.

Nice To Haves

Cruise sales or travel advisor experience.
Consultative sales experience in another industry.
Familiarity with ClientBase, Sabre, Amadeus, HubSpot, or Salesforce.
Travel and tourism certifications.

Responsibilities

Consult with clients about their travel goals and design cruise and vacation experiences.
Sell cruises, river cruises, escorted tours, all-inclusive resorts, and custom travel, with luxury cruise sales as the focus.
Build lasting relationships with new and existing clients to encourage repeat bookings.
Generate business through referrals, repeat clients, and community networking.
Book and manage cruise, air, hotel, tour, rail, and transportation reservations.
Arrange travel protection, upgrades, excursions, transfers, dining, and special requests; manage changes and cancellations.
Follow up consistently with prospects and clients throughout the sales process and after trips.
Learn and maintain knowledge of destinations, cruise lines, suppliers, and travel trends.
Use ClientBase, HubSpot CRM, and Signature Travel Network tools; accurately price packages and commissions.
Maintain supplier certifications and participate in ongoing professional development.
Meet and exceed individual sales goals while building sales momentum over time.