Remote Customer Service – TRAVEL ADVISOR
Hallford Travels•Pittsfield, MA
•Remote
About The Position
The Travel Advisor provides remote customer service to clients planning vacations. The role involves helping clients research and coordinate travel arrangements, answering travel-related questions, communicating with suppliers, maintaining accurate booking records, and supporting clients before and after travel. The position is suited to service-oriented individuals with strong communication and organizational skills who can work independently.
Requirements
- Strong customer service skills.
- Strong communication skills.
- Ability to work independently in a remote environment.
- Comfort using email and online platforms.
- Basic computer skills.
- Organized with attention to detail.
- Positive attitude and professional communication style.
Nice To Haves
- Previous experience in customer service or travel.
Responsibilities
- Provide customer service to clients planning vacations.
- Research and coordinate travel options, including vacation packages, cruises, tours, and hotel accommodations.
- Respond to client questions and provide travel-related information.
- Communicate with travel suppliers to confirm reservations and booking details.
- Maintain accurate records of client communications and travel arrangements.
- Stay informed about travel promotions, supplier updates, and destination information.
- Assist clients before and after travel when needed.
Benefits
- Flexible scheduling options.
- Access to travel industry training and resources.
- Ongoing support from an experienced travel team.
- Travel industry perks and supplier discounts when available.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
