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Customer Service Assistant I (Teller)

Kennebunk SavingsPortsmouth, NH
Onsite

About The Position

The individual in this role will accurately and efficiently process a variety of customer transactions. This individual will be knowledgeable of our company’s products and services to effectively meet the customer’s needs and provide a high level of customer service.

Requirements

  • Displays high level of regard for trust and confidentiality
  • Has a working knowledge of Microsoft Office Products
  • Displays strong written and verbal communication skills
  • Displays strong organization skills and the ability to multi-task to meet established deadlines
  • Demonstrates a high level of accuracy and attention to detail
  • Effectively uses analytical skills to solve technical, as well as, non-technical problems
  • Ability to adapt to change
  • Experience in a professional, service focused and fast-paced environment
  • High school or General Education Diploma

Nice To Haves

  • Prior knowledge of banking regulations is preferred

Responsibilities

  • Process a variety of teller transactions accurately and efficiently which may include deposits, withdrawals, loan payments, check cashing, verifying incoming/outgoing cash, and daily balancing of cash drawer/vaults
  • Displays the following attributes: friendly, outgoing, professional, courteous, projects a positive image, resolves problems quickly and efficiently, and is respectful to customers.
  • Maintains a working knowledge of company products and services in order to communicate effectively with customers. Proficient with technology required for this position.
  • Promotes the Kennebunk Savings Brand by recommending our products and services, supporting our community focus & commitment to being a premier employer
  • Understands, supports and adheres to organizational policies and procedures
  • Consistently emphasizes the importance of teamwork in the department and company at large
  • Responsible for keeping abreast of company news and information
  • Responsible for completing required training and policy review
  • May serve on various committees
  • Willingness to take on additional tasks and duties

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

101-250 employees

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