Part Time Teller

PNC•Okeechobee, FL

5d•Onsite

About The Position

The Part Time Teller works within PNC's Retail Banking organization at the West Okeechobee Branch in Royal Palm Beach, Florida. The role delivers a customer experience focused on financial wellbeing and loyalty, processes a variety of customer interactions, educates customers about options for financial transactions, and identifies banking opportunities for appropriate referrals. The position is in-office. Spanish speaking is preferred.

Requirements

Prior experience is not required.
No degree, required certification, or required license is specified.
Demonstrate appropriate knowledge, skills, and abilities for the role.
Spanish speaking is preferred.

Nice To Haves

Spanish speaking ability.
Skills in accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
Competencies in accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communications, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.

Responsibilities

Deliver a customer experience aimed at improving customers’ financial wellbeing and building loyalty.
Process a variety of customer interactions and educate customers about available alternatives for financial interactions.
Identify banking opportunities during customer interactions and make appropriate referrals to branch staff.
Perform lobby engagement activities, connect with customers, and position PNC products to meet their needs.
Educate customers on options for managing financial transactions using technology, tools, and resources.
Apply product and procedural knowledge to solve customer problems.
Follow policies and procedures and demonstrate sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature, subject to eligibility.
Dental and vision options, subject to eligibility.
Employee life insurance.
401(k) with PNC match.
Pension and stock purchase plans.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Parental leave, subject to eligibility.
Up to 11 paid holidays each year, subject to eligibility.
Seven occasional absence days each year, unless otherwise required by law.
Vacation accrual for part-time employees based on hours worked, including overtime, in the current calendar year; accrued time may be used after 90 days of service.