Part-Time Teller (M/W/F/S) - Hudsonville

LMCU • Hudsonville, MI

5d • Onsite

About The Position

The Teller is the face of LMCU, creating a warm and welcoming member experience while accurately processing a high volume of transactions. The role focuses on service excellence, member retention, and promoting LMCU products and services to help members achieve their financial goals. Tellers are also a first line of defense against fraud and help protect LMCU and its members. They contribute to branch success through exceptional service, accurate transactions, and product knowledge that helps members meet their financial needs.

Requirements

• At least one year and up to three years of similar or related experience, including preparatory experience.
• High school diploma or equivalent.

Nice To Haves

• Previous cash handling experience.
• Knowledge of financial products and services.
• Some college coursework or banking experience.

Responsibilities

• Promote a positive member experience and retention through proactive engagement and trusting relationships.
• Identify member needs and provide information and guidance about suitable products and services.
• Provide friendly, professional, and efficient service, and resolve conflicts or de-escalate adverse situations.
• Accurately process basic and advanced teller transactions, including deposits, withdrawals, transfers, loan payments, check cashing, check ordering, and wire requests.
• Maintain and balance a cash drawer daily, accounting for all cash assigned, received, and disbursed.
• Apply risk management practices and fraud-prevention guidelines; identify risk and fraud red flags using available resources and consultative conversations.
• Comply with LMCU policies, procedures, regulatory requirements, and security protocols, including those involving cash, transactions, member data, and fraudulent activity.
• Demonstrate knowledge of LMCU products and services and present solutions to members’ financial needs.
• Identify opportunities to refer members to appropriate products and services, and contribute to branch referral and service targets.
• Continuously develop knowledge of LMCU products, services, policies, systems, operations, and technology through training and self-development.
• Educate members about LMCU digital platforms and emerging technology to help them meet their banking needs.

Benefits

• Weekly pay.
• Retirement savings options.
• Full-time employees receive medical coverage with prescription benefits, dental insurance, vision insurance, HSA match, paid parental leave, and tuition reimbursement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED