Part-Time Teller (M/W/F/S) - Robbins Rd.

LMCU • Grand Haven, MI

11d • Onsite

About The Position

The Teller is the face of LMCU and creates a warm, welcoming member experience while accurately processing a high volume of transactions. The role focuses on service excellence, member retention, and promoting LMCU products and services to help members achieve their financial goals. Tellers also serve as a first line of defense against fraud and help protect LMCU and its members. They contribute to branch success through exceptional service, accurate transactions, and knowledge of LMCU products and services.

Requirements

• One to three years of similar or related experience, including preparatory experience.
• High school diploma or equivalent.

Nice To Haves

• Previous cash-handling experience.
• Knowledge of financial products and services.
• Some college coursework or banking experience.

Responsibilities

• Promote a positive member experience and retention through proactive engagement and trusting relationships.
• Identify member needs and explain products and services that align with their financial goals.
• Provide friendly, professional, and efficient service and resolve conflicts or de-escalate adverse situations.
• Accurately perform basic and advanced teller transactions, including deposits, withdrawals, transfers, loan payments, check cashing, check ordering, and wire requests.
• Maintain and balance a cash drawer daily, accounting for all assigned, received, and disbursed cash.
• Apply risk-management practices, recognize fraud red flags, and follow fraud-prevention and robbery procedures.
• Comply with LMCU policies, procedures, and regulatory requirements, including those involving cash, transactions, member data, and fraudulent activity monitoring.
• Follow branch security protocols to protect members and employees.
• Apply knowledge of LMCU products and services to present solutions to members’ financial needs.
• Identify opportunities to refer members to appropriate products and services and contribute to branch referral and service goals.
• Keep knowledge of LMCU products, services, policies, systems, operations, and technology current through training and self-development.
• Educate members about LMCU digital platforms and emerging technology.

Benefits

• Weekly pay.
• Retirement savings options.
• Full-time employees receive medical coverage with prescription benefits, dental and vision coverage, HSA match, paid parental leave, and tuition reimbursement.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED