Teller

AMERICAN BANK AND TRUST • Rock Island, IL

5d • $18 - $18 • Onsite

About The Position

As a Teller, you help customers with everyday banking, build relationships, maintain accuracy and security, and contribute to a positive team environment. The role is based at the Hilltop Branch in Rock Island, Illinois, and is full-time. The schedule includes weekdays and rotating Saturday mornings. You may occasionally assist at other branch locations as needed.

Work is performed mainly in an office setting. The role involves operating computers and office and banking equipment, with hand-eye coordination needed for these tasks. The listed physical activities include occasional standing, sitting, and lifting; rare bending and reaching. The stated lifting amount is 20 pounds.

Requirements

• High school diploma or recognized equivalent required.
• Excellent written and verbal communication and interpersonal skills.
• Thorough understanding of customer service and bank products and services.
• Ability to remain friendly and calm in stressful situations.
• Above-average knowledge of fundamental mathematics.
• Ability to operate general office equipment, banking equipment, and banking systems.
• Proficiency in Microsoft Office Suite.

Nice To Haves

• One or more years of customer service experience.
• Retail sales experience.
• Experience in a professional financial environment.
• Cash handling and transactional experience.
• Bilingual ability.

Responsibilities

• Welcome customers and provide exceptional service.
• Accurately process deposits, withdrawals, check cashing, and other transactions.
• Prepare cashier's checks and issue receipts.
• Balance the cash drawer and assist with vault balancing.
• Answer customer questions and branch phone calls.
• Build relationships and connect customers with suitable products and services.
• Support teammates and contribute to a positive branch culture.
• Follow security procedures and maintain customer confidentiality.
• Occasionally assist at other branch locations as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED