Part Time Teller

PNC•Calabash, NC

5d•Onsite

About The Position

As a Part Time Teller within PNC's Retail Banking organization, you will be based in Calabash, North Carolina. You will deliver a customer experience aimed at improving customers’ financial wellbeing and building loyalty while increasing share of wallet. You will handle a variety of customer interactions, explain available options for financial transactions, identify banking opportunities, and make appropriate referrals. The role is in-office. You will engage with customers in the lobby, use technology and other resources to help them manage transactions, apply product and procedural knowledge to resolve problems, and complete teller and branch daily operations and maintenance transactions accurately and efficiently. You are expected to follow policies and procedures and exercise sound judgment within established limits. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position. The role does not require prior experience, a degree, certifications, or licenses.

Requirements

Demonstrate appropriate knowledge, skills, and abilities for the role.
Prior experience is not required.
No degree is required; a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered in lieu of a degree.
No required certifications or licenses.
No required or preferred language assessments.
Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
Relevant competencies include accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communications, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.
PNC will not provide employment visa sponsorship or participate in STEM OPT for this position.

Nice To Haves

Accountability
Banking
Client loyalty
Customer experience (CX)
Customer service
Identifying opportunities
Leveraging technology
Proactive sales

Responsibilities

Deliver customer experiences that support financial wellbeing, customer loyalty, and increased share of wallet.
Process a variety of customer interactions and educate customers about alternatives for their financial interactions.
Identify banking opportunities during customer interactions and make appropriate referrals to branch staff.
Perform lobby engagement activities and position PNC products to meet customers’ needs.
Educate customers on options for managing financial transactions using technology, tools, and resources.
Apply product and procedural knowledge to solve customer problems.
Adhere to policies and procedures and demonstrate sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature, depending on eligibility.
Dental and vision options, depending on eligibility.
Employee life insurance, depending on eligibility.
401(k) with PNC match, pension, and stock purchase plans, depending on eligibility.
Back-up child and elder care, depending on eligibility.
Adoption, surrogacy, and doula reimbursement, depending on eligibility.
Educational assistance, including select fully paid programs, depending on eligibility.
Wellness program with financial incentives.
Parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
Seven occasional absence days each year, unless otherwise required by law, depending on eligibility.
Part-time employees accrue vacation based on hours worked in the current calendar year; accrued time may be used after 90 days of service.