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BoS CoC CE Team Lead

Georgia Department of Revenue•Atlanta, GA
•$65,000 - $71,500•Remote

About The Position

The Balance of State Continuum of Care (BoS CoC) Coordinated Entry (CE) Team Lead manages Coordinated Entry activity across the continuum and oversees the regional CE System Coordinators. The role supports lead agencies and develops CE access points, raises awareness of Coordinated Entry, and ensures technical assistance, sound implementation, and adherence to HUD requirements and standards. The Team Lead works with the BoS CoC Board of Directors, its committees, HUD technical assistance providers, and other entities to review and update Coordinated Entry Written Standards and ensure they are reflected in practice. The role oversees the annual HUD-required CE system evaluation, analyzes system performance, and makes improvements as needed. It also monitors CE funding sources and fund management, and oversees CE capabilities in the CoC’s Homeless Management Information System (HMIS), coordinating with the HMIS team on technical and data alignment and support for agencies and providers. The Team Lead fosters person-centered practices through training and development. In collaboration with the CoC Program Team Lead, this position supports the Program Manager in aligning BoS CoC activities and embedding Coordinated Entry in the continuum’s work. The position is designated remote/telework, requires approximately 25% travel throughout Georgia, and may include hours exceeding eight per day or 40 per week. Work is primarily in a climate-controlled environment with minimal safety or health hazards. The role is principally stationary and involves regular computer and office-equipment use.

Requirements

  • Bachelor’s degree and at least two years of experience with homeless services programs, as stated under minimum eligibility requirements.
  • Competent use of Microsoft Office Suite, including Excel, Outlook, Word, and PowerPoint.
  • Ability to devote approximately 25% of working time to travel throughout Georgia.
  • Knowledge of homelessness and homeless services programs.
  • Knowledge of pertinent federal and state regulations, the USICH strategic plan to end homelessness, and HUD Coordinated Entry System requirements.
  • Experience providing training and/or technical assistance on complex topics to groups of varying size.
  • Experience with community outreach and partnership building.
  • Excellent organizational, analytical, written, and oral communication skills.
  • Excellent interpersonal and collaboration skills and customer service skills.
  • Critical thinking skills and a high level of initiative, motivation, and enthusiasm.
  • Strong program management skills, including decisiveness, problem solving, integrity, time management, and effective use of resources.
  • Ability to manage multiple projects and prioritize work effectively.
  • Ability to communicate with management, staff, leadership, and external stakeholders at all levels.
  • Demonstrated ability to work with diverse community and organizational groups.
  • Ability to meet the position’s physical and sensory requirements, including operating a computer and office equipment, performing office-related duties, and remaining stationary for 50% of the time.
  • Ability to perform essential job functions with or without reasonable accommodation and in an environment that may sometimes involve increased work-related stress.
  • Maintain punctuality and attendance as scheduled.
  • The posting also lists a separate Minimum Qualifications statement: high school diploma/GED and one year of experience at the lower-level Program Consultant 1 (GSP090), or an equivalent combination of education and professional experience.

Nice To Haves

  • Experience working directly with HUD CoC and/or ESG funding.
  • Knowledge of coordinated entry for homeless services, as defined by HUD.
  • Experience supervising individual contributors on a multi-site project.
  • Experience in strategic planning, goal setting, and project management or oversight.
  • Knowledge of Homeless Management Information Systems and associated program reports.
  • Experience with data entry and/or reporting using the ClientTrack HMIS.
  • Familiarity with the MAP Tool (Matching to Appropriate Placement Tool), its implementation, and training others in its use.
  • Experience with strategies associated with the federal plan to end homelessness.
  • Experience with the AmeriCorps VISTA program.

Responsibilities

  • Manage Coordinated Entry activity across the Balance of State Continuum of Care.
  • Oversee the team of regional CE System Coordinators.
  • Support lead agencies and cultivate Coordinated Entry access points across the continuum.
  • Build awareness of Coordinated Entry and ensure technical assistance, sound implementation, and adherence to HUD requirements and standards.
  • Work with the BoS CoC Board of Directors, appropriate Board committees, HUD technical assistance providers, and other entities to review and update Coordinated Entry Written Standards.
  • Ensure Coordinated Entry Written Standards are reflected in practice.
  • Oversee the annual HUD-required Coordinated Entry System evaluation, analyze system performance, and make improvements as necessary.
  • Monitor Coordinated Entry funding sources and ensure proper fund management.
  • Oversee Coordinated Entry capabilities in the CoC’s HMIS and coordinate with the HMIS team to align technical systems and data with CE implementation.
  • Coordinate support for BoS agencies and providers.
  • Promote person-centered best practices through training and development.
  • Collaborate with the CoC Program Team Lead to support the Program Manager in aligning BoS CoC activities.
  • Travel throughout Georgia, including by air and car, as required.

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