Fishing Team Lead

Bass Pro Shops•Pearland, TX

About The Position

Under the supervision of the Group Sales or Department Manager, the Fishing Team Lead gives daily direction to associates in a store department. The role supports merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service. The Team Lead helps achieve departmental sales, gross margin, inventory shrinkage, and payroll goals, and contributes to staffing, training, scheduling, coaching, performance evaluation, and issue resolution. The Team Lead helps maintain product expertise, merchandising standards, pricing and inventory accuracy, and a positive, productive shopping experience. They assist customers with buying decisions and promote relevant programs. The position also supports special events and carries out supervisory responsibilities consistent with company policies and applicable laws. Other duties may be assigned. This is a full-time position. Bass Pro Shops lists medical, dental, vision, health savings and flexible spending accounts, voluntary benefits, retirement savings, paid holidays, paid vacation, paid sick time, merchandise and other discounts, and the Bass Pro Cares Fund among its benefits.

Requirements

High school diploma or equivalent.
2 to 4 years of experience in retail sales.
Ability to calculate figures and amounts such as discounts, commissions, and percentages.
Ability to read and analyze certain reports.
Ability to present information effectively and respond to questions from managers, associates, customers, and the general public.
Ability to conduct meetings and presentations for groups.
Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale, and inventory management systems.
Strong interpersonal skills and ability to establish and maintain effective working relationships with coworkers, associates, customers, and Corporate Staff.
Ability to meet the physical requirements of the role, including standing or walking constantly; occasional ladder, stair, or ramp use; repetitive hand and wrist motions; machinery, power tool, vehicle, or heavy equipment operation; and moving objects up to 20 pounds constantly and occasionally up to 100 pounds or more with team-lift assistance as needed.

Nice To Haves

Supervisory experience.

Responsibilities

Support the Group Sales Manager or Department Manager in meeting departmental sales, gross margin, inventory shrinkage, and payroll goals.
Provide daily direction to department associates and prepare task lists.
Execute merchandising directives and maintain planograms established by the Corporate Office.
Help ensure a pleasant and productive customer shopping experience and maintain a high level of personal customer service.
Assist with staffing, interviewing, selection recommendations, training coordination, performance appraisal input, work scheduling, coaching, and associate motivation.
Resolve customer and associate issues with the Group Sales Manager or Department Manager and Human Resources Manager.
Maintain product expertise through ongoing training and conduct product demonstrations for staff.
Assist with coordinating special events and maintaining pricing and UPC integrity, assortments, inventory accuracy, and the display, signing, and pricing of advertised items.
Assist with supervisory duties, including planning and assigning work, directing and evaluating performance, addressing complaints, resolving problems, and maintaining a positive, harassment-free work environment.
Help customers make buying decisions by identifying and evaluating their needs and recommending products.
Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
Perform other duties as assigned.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund