Team Lead Jobs

About The Position

Requirements

• Ability to train and mentor warehouse associates in distribution activities and Standard Operating Procedures.
• Ability to coordinate warehouse shipping, receiving, picking, staging, and loading activities accurately and productively.
• Ability to verify shipping and receiving paperwork, count products, research discrepancies, and prepare activity reports.
• Ability to perform or oversee product quality checks and report damage, discrepancies, and process problems.
• Ability to communicate professionally with customers and colleagues.
• Knowledge of and compliance with relevant ISO standards, company and site policies, safety protocols, OSHA/MSDS standards, and Standard Operating Procedures.
• Ability to direct a warehouse work team, assist with labor and payroll-hour records, and support work scheduling.
• Ability to maintain a clean and orderly warehouse work area and perform work safely.

Responsibilities

• Mentor and train new and existing associates in distribution activities and current Standard Operating Procedures, including shipping, receiving, picking, and quality control.
• Assist with forklift operation and certification for new and existing associates.
• Oversee and coordinate unloading inbound shipments, stacking products, and picking and staging outbound shipments.
• Verify inbound and outbound paperwork with drivers and ensure products are properly counted.
• Load orders accurately according to assigned doors and trailers, and process shipping, receiving, and picking according to Standard Operating Procedures.
• Research discrepancies arising during shipping and receiving.
• Communicate professionally with customers by telephone, electronically, or in person as needed.
• Prepare accurate activity reports for site management.
• Use appropriate documentation to verify that products and orders are correctly received, shipped, and picked; check products and orders against quality standards and report damage or discrepancies.
• Stack, package, shrink-wrap, and label products.
• Report inconsistencies and problems to the Operations Supervisor or Operations Manager, and participate in quality meetings.
• Follow applicable ISO standards, safety protocols, Standard Operating Procedures, company policies, and OSHA/MSDS standards; participate in safety meetings.
• Maintain a clean, neat, orderly, and secure warehouse work area and perform tasks in a manner that promotes safety.
• Direct the warehouse work team to achieve prescribed objectives.
• Assist associates and temporary labor with productivity sheets and accurate recording of production and payroll hours.
• Assist the Supervisor in maintaining staffing levels consistent with a productive workforce.
• Participate in establishing work schedules, ensure schedules are implemented correctly, assign jobs effectively, and ensure work is completed properly.
• Assist the Operations Supervisor in ensuring associates handle products according to quality procedures and guidelines.
• Participate in department meetings.
• Initiate action to prevent non-conformities, identify and record problems relating to products, processes, and the quality system, and recommend or provide solutions through designated channels.
• Immediately bring all non-conformities to the attention of the Quality Department.