Team Lead - Keyholder

Vera Bradley • Leesburg, VA

9d • $14 - $20

About The Position

As a Team Leader - Keyholder, you support store leadership in achieving sales goals by working alongside store associates and providing daily direction, communication, and training. You motivate the team to deliver an excellent shopping experience and build brand loyalty through every customer interaction. You serve as a brand ambassador by consistently modeling and upholding Vera Bradley’s core values.

The role combines sales leadership, customer service, team motivation, merchandising, and store operations. You help create an organized and inviting environment while supporting store opening, closing, and peak business needs. The position is incentive eligible based on achievement of company and store metrics. The posted base pay range is $13.51–$20.24, with a stated starting pay of $17.00 USD; individual pay depends on work location.

Requirements

• Be at least 18 years of age.
• Have retail experience and/or prior management experience.
• Be available to work evenings, weekends, and holidays.
• Meet the role’s physical demands, including constant walking and standing; frequent bending, stooping, and reaching; and consistently lifting 10–35 pounds, with occasional lifting up to 55 pounds and the ability to push or pull more than 55 pounds.
• Have strong sensory skills, including good eyesight, good hearing, and dexterity.

Nice To Haves

• People-oriented and able to motivate and inspire a team.

Responsibilities

• Work with the team to exceed sales goals, drive store traffic, convert customers, conduct community and customer outreach, promote campaigns, increase brand awareness, and build customer relationships.
• Motivate and inspire the team while modeling Vera Bradley’s core values.
• Recommend products to meet customers’ individual needs and drive results through add-on selling and customer outreach.
• Execute and improve daily operational procedures, support visual standards, and maintain an organized and inviting store environment.
• Be reliable, uphold Vera Bradley’s core values, and follow company policies and procedures.
• Support store opening, closing, and peak business needs.

Benefits

• Incentive eligibility based on achievement of company and store metrics
• Generous product discount
• Paid volunteer time off
• Pet insurance
• Holistic wellness program with no-cost access to financial, physical, and mental wellness experts
• Professional development assistance and resources
• Employee Referral Program
• DailyPay option for wage payment
• 401(k) with company match and immediate vesting, subject to service and age requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed