Keyholder/Team Lead

Alumni Hall Stores • Chattanooga, TN

10d

About The Position

The Keyholder/Team Lead supports the Store Manager and Assistant Store Manager with day-to-day store operations, sales goals, staff training, customer service, and protection of company assets. The role supervises Store Associates and may handle e-commerce orders as needed. This is a part-time position.

Requirements

• Must be 18 years or older.
• Must be able to work a schedule based on business needs, including holidays, nights, and weekends.
• Strong verbal and communication skills.

Nice To Haves

• Previous retail experience is preferred.

Responsibilities

• Open and close the store and handle deposits.
• Lead, delegate to, and follow up with Store Associates.
• Partner with the Store Manager and Assistant Store Manager on day-to-day store operations, product placement, sales goals, UPT, ADS, and E-Mail Capture goals.
• Assist with training staff on company policies and procedures.
• Assist with daily merchandise replenishments.
• Maintain clean and neat sales-floor, cash-wrap, and fitting-room areas, and an organized stockroom.
• Provide a superior customer experience and excellent customer service to every customer.
• Partner with the Store Manager and Assistant Store Manager to protect company assets.
• Ensure e-commerce orders are filled and processed in a timely manner according to company standards, as needed.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed