Systems Analyst Jobs

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Systems Analyst

United Community Bank•Greenville, SC
•Onsite

About The Position

The Systems Analyst formulates and defines the scope and objectives of complex business applications and processes, applying technology best practices and business objectives. The role acts as a liaison among stakeholders to elicit, analyze, document, communicate, and validate business solutions, drawing on an understanding of business units and the technology that supports them. The Systems Analyst supports and implements technical solutions and system processes, manages application and process quality and progress, and installs, configures, tests, and maintains operating systems and application software. The position monitors assigned systems and infrastructure, collaborates with business teams, vendors, and technology groups to develop and operate an environment that meets current and future objectives, and evaluates and implements new technologies. The role also contributes to application development, testing, and enhancement; configures and promotes projects across development, test, and production environments; develops performance assessment methods; and provides training and documentation to technical staff and users. The position works independently on most assignments, produces requested systems requirements, designs, and plans, and is accountable for completing assigned work and projects on time. Schedule flexibility is required, and overtime or after-hours and weekend work may periodically be needed. The position is based at a United location within the footprint and requires up to 10% travel. It does not manage employees.

Requirements

  • Bachelor’s degree in computer science, information systems, business administration, or a related field is preferred.
  • At least 5 years of experience in information technology and ability to identify, apply, and implement best practices.
  • Excellent written, verbal, and presentation communication skills, including experience presenting to non-technical staff.
  • Ability to solve complex technical and operational problems.
  • Ability to plan and manage projects.
  • Ability to review and develop high-availability environments for business applications and processes.
  • Ability to develop test and disaster recovery plans, cases, and scripts that ensure traceability to all requirements.
  • Working knowledge of servers, personal computers, networks, and data communications.
  • Advanced Windows Server administration skills.
  • General knowledge of SQL Server, Exchange Server, SharePoint, PowerShell scripting, and ServiceNow.
  • Working knowledge of HP servers and enclosures.
  • Working knowledge of NetApp storage platforms and related software.
  • Working knowledge of Active Directory.
  • Knowledge of services and protocols including TCP/IP, DNS, WINS, NTP, SMTP, IIS, SNMP, and RDS.
  • Working knowledge of Citrix XenApp and XenDesktop.
  • Working knowledge of VMware ESXi Server and vSphere.
  • Working knowledge of Cisco networking.
  • Must be able to pass a criminal background and credit check.
  • Must participate in required compliance training, including Bank Secrecy Act/anti-money laundering training.
  • Must be able to work evenings and weekends as needed.

Nice To Haves

  • Bachelor’s degree in computer science, information systems, business administration, or a related field.

Responsibilities

  • Act as a liaison between business units and technology, supporting and implementing technical solutions and system processes.
  • Manage the progress and quality of business applications and processes by gathering information and providing recommendations and plans as needed.
  • Install, configure, test, and maintain operating systems and application software.
  • Manage and monitor assigned installed systems and infrastructure solutions.
  • Collaborate with business teams, vendors, and technology groups to develop and operate an environment that meets current and future business objectives.
  • Work with vendors and technology teams to ensure technical designs fulfill requirements.
  • Develop methods for ongoing performance assessment and identification of problem areas.
  • Provide input and assessment during production application development, testing, and enhancement.
  • Configure, manage, and promote projects in development, test, and production environments.
  • Evaluate and implement new technologies with vendors.
  • Provide training and documentation to supporting technical staff and users.
  • Produce systems requirements, designs, and plans as requested.
  • Participate in workgroup assignments as assigned.
  • Complete assigned tasks and projects on time and meet deadlines and priorities.
  • Participate in required compliance and other training programs, meetings, seminars, and conferences.
  • Travel up to 10% as required.

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