Systems & Data Analyst II
About The Position
The Systems & Data Analyst II supports, enhances, and optimizes Arizona Central Credit Union’s business applications, reporting platforms, data solutions, and system integrations. The role serves as a liaison between business units, technology teams, and vendors by analyzing business and technical requirements, supporting enterprise applications, developing reporting solutions, and delivering data-driven insights to improve operational efficiency, member service, and organizational performance. The employee must be an Arizona resident. The position supports business-critical applications such as core banking, digital banking, lending, collections, document management, workflow automation, and other integrated systems. It also develops and maintains reports, dashboards, SQL queries, data extracts, automated processes, interfaces, and data files, and contributes to data governance, data quality, and business intelligence practices. The analyst leads moderately complex system, integration, implementation, enhancement, and reporting projects through deployment and post-implementation support, and participates in audit, compliance, continuity, disaster recovery, and risk activities related to supported systems and data platforms. Schedule: Monday through Friday, 9:00 a.m. to 5:30 p.m. Occasional evenings and weekends may be required for system updates. Remote work is available after 90 days in a hybrid arrangement.
Requirements
- Five or more years of similar or related experience.
- Bachelor’s degree in a related field.
- Must be an Arizona resident.
- Progressively responsible experience in systems analysis, data analysis, business intelligence, application support, database administration, reporting, system integrations, or related information technology functions.
- Strong understanding of financial institution operations, core banking systems, business applications, and supporting technologies.
- Experience with data analysis, business intelligence, reporting, and data visualization tools, including Power BI, Jaspersoft, IBM Db2 SQL, Microsoft SQL Server, Oracle, or similar technologies.
- Working knowledge of database administration, data warehousing, reporting platforms, APIs, system integrations, and business intelligence solutions.
- Ability to independently manage projects, influence business and technology decisions, and provide recommendations affecting operational efficiency and organizational performance.
- Strong analytical, troubleshooting, problem-solving, organizational, and time-management skills, with exceptional attention to detail.
Nice To Haves
- Project management experience.
Responsibilities
- Monitor daily and monthly operations logs and verify completion of scheduled jobs.
- Support, administer, and optimize business-critical applications, including core banking, digital banking, lending, collections, document management, workflow automation, and other integrated business systems.
- Monitor daily operations, scheduled jobs, automated workflows, interfaces, integrations, and system processes.
- Troubleshoot application, system, database, integration, and operational issues, coordinating corrective actions with internal teams and third-party vendors.
- Support system upgrades, enhancements, implementations, maintenance activities, APIs, integrations, and software releases, including testing, validation, and deployment.
- Analyze business requirements, system functionality, and operational processes to identify opportunities for improvement, automation, and enhanced member service.
- Conduct impact analyses, gap analyses, and solution evaluations for system enhancements, projects, and technology initiatives.
- Own assigned business applications and ensure alignment with organizational objectives, operational requirements, and long-term technology strategy.
- Evaluate system architecture, integrations, and technology solutions, and recommend improvements to scalability, reliability, security, and performance.
- Develop and maintain documentation for system configurations, operating procedures, workflows, integrations, testing, and support processes.
- Collaborate with business units to understand reporting and analytical needs and develop reports, dashboards, visualizations, and business intelligence solutions.
- Analyze operational, financial, member, and system data to identify trends, risks, opportunities, and actionable recommendations.
- Design, develop, and maintain reports, dashboards, KPIs, automated reports, and data visualizations for operational and strategic decision-making.
- Develop and maintain SQL queries, data extracts, automated processes, interfaces, and data files for internal users and third-party vendors.
- Assist with developing and maintaining data governance standards, reporting methodologies, data quality controls, and business intelligence best practices.
- Lead moderately complex system enhancement, implementation, integration, and reporting projects from requirements gathering through deployment and post-implementation support.
- Coordinate project activities across business units, vendors, and technology teams to achieve project objectives, timelines, and deliverables.
- Participate in audit, compliance, business continuity, disaster recovery, and risk management activities related to supported systems and data platforms.
- Present analytical findings, reports, and recommendations through reports, dashboards, presentations, and visual analytics.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
