CLM Business Analyst

BAE Systems•Fort Walton Beach, FL

6d•$96,623 - $164,259•Remote

About The Position

The Contract Lifecycle Management (CLM) Business Analyst supports contract processes across Business Development, Legal, Contracts, Supply Chain, and Program teams. The role helps ensure that CLM platforms, such as Icertis Contract Intelligence or similar enterprise systems, are configured, optimized, and aligned with business requirements. It contributes to requirements definition, process mapping, data validation, system integration readiness, and ongoing operational support of contract workflows. The analyst works with product owners, contract managers, proposal teams, IT service owners, system integrators, and other stakeholders to support compliant, efficient, and accurate contract operations. The position includes analyzing and documenting business processes, supporting platform configuration and testing, validating contract data, assisting users, and helping maintain and improve CLM capabilities.

Requirements

Bachelor’s degree in Information Systems, Computer Science, or equivalent experience.
6–7 years of experience as a Business Analyst supporting enterprise applications, business process transformation initiatives, or digital modernization programs.
Demonstrated experience gathering, documenting, and validating business, functional, and non-functional requirements.
Strong experience facilitating stakeholder interviews, workshops, process mapping sessions, and requirements reviews.
Experience analyzing and documenting current-state and future-state business processes and identifying process-improvement opportunities.
Familiarity with Agile and Waterfall delivery methodologies, including backlog refinement, user story development, acceptance criteria creation, and UAT support.
Experience developing business requirements documents (BRDs), process flows, use cases, user stories, and functional specifications.
Strong analytical, problem-solving, and critical-thinking skills, with the ability to translate complex business needs into actionable solutions.
Excellent verbal, written, and presentation communication skills.
US citizenship required.

Nice To Haves

Experience supporting CLM solutions such as Icertis, Sirion, or similar platforms.
Knowledge of contract management, proposal development, procurement, legal review, or government contracting business processes.
Experience supporting large-scale system implementations, digital transformation programs, or enterprise process-improvement initiatives.
Understanding of system integrations, data governance principles, reporting requirements, and data quality management.
Experience developing end-user training materials, facilitating training sessions, and supporting organizational change management.
Knowledge of compliance, audit, and regulatory requirements related to contract and business operations.

Responsibilities

Translate business needs into functional and technical requirements for CLM enhancements, workflows, and integrations.
Facilitate discovery workshops, requirements reviews, and contract workflow walkthroughs with business segments.
Document current-state and future-state workflows for proposal management, contract formation, execution, change management, and closeout.
Support process redesign aligned with future-state CLM capabilities.
Assist with configuring CLM modules, including templates, clauses, workflows, attributes, and mandatory fields, under product-owner and architect guidance.
Partner with IT and vendors on solution validation, UAT readiness, and deployment coordination.
Support testing cycles, including UAT planning, test script development, regression checks, and validation of mandatory fields and data integrity.
Assist technical teams with data validation, environment synchronization, and testing integration-driven workflows.
Coordinate with data governance, program teams, and Contract Managers to validate contract metadata.
Support audit, compliance, and export-controlled data requirements.
Serve as a primary liaison for contract managers, proposal teams, pricing leads, and legal stakeholders using the CLM platform.
Guide end users on CLM functionality, contract workflows, templates, required fields, and system changes.
Organize demonstrations, training sessions, and proofs of concept to familiarize users with updated features and capabilities.
Support issue triage, root cause analysis, and backlog grooming for CLM enhancements and defect resolution.
Partner with IT Product Owners and Product Squads to maintain operational health and continuously improve CLM capabilities.