Senior CLM Application Administrator

BAE Systems•Fort Walton Beach, FL

6d•$79,370 - $134,929•Remote

About The Position

The Senior Contract Lifecycle Management (CLM) Application Administrator is an individual contributor responsible for configuring, administering, and operating the Icertis CLM platform, along with associated change management. The role helps ensure the stability, reliability, and scalability of the solution across environments, supports continuous improvement, and works with business and technical stakeholders to align system capabilities with enterprise contract management processes and strategic IT goals. The position provides Tier 2/3 operational support and contributes to backlog refinement, sprint and release readiness, configuration governance, data validation, and integration-related testing. It also collaborates with legal, contracts, compliance, operations, and IT teams on current CLM processes and future enhancements. U.S. citizenship is required.

Requirements

Bachelor’s degree in Information Systems, Computer Science, or equivalent experience.
4–6 years of experience in enterprise application configuration, preferably with workflow-driven SaaS platforms.
Hands-on experience with CLM or similar contract management systems; Icertis is preferred.
Strong understanding of SDLC, agile methodologies, backlog management, SaaS/hybrid environments, and configuration governance.
Familiarity with data models, workflow logic, security role configuration, and cross-system integrations.
Strong problem-solving and analytical skills.
Excellent communication and cross-functional collaboration abilities.
High attention to detail and documentation quality.
Ability to operate independently at a senior individual-contributor level.
U.S. citizenship is required.

Nice To Haves

Experience configuring modules, entity relationships, field definitions, workflows, and reporting within CLM systems.
Background supporting large enterprise deployments, including hypercare, transition phases, and sustainment workflows.
Ability to interpret requirements documentation, traceability matrices, and configuration workbooks.

Responsibilities

Configure and maintain CLM modules, including contract management features, workflows, agreement types, clause libraries, templates, notifications, and security roles.
Maintain consistent configurations across development, testing, and production environments.
Manage updates to fields, entities, templates, and functional attributes documented in CLM program artifacts such as the Requirements Traceability Matrix.
Provide Tier 2/3 support for incidents, defects, enhancement requests, and workflow adjustments.
Balance operations and maintenance responsibilities with program work in a matrixed environment.
Monitor system performance, troubleshoot issues, and validate functional and regression tests.
Maintain documentation for configuration changes, environment promotion steps, and operational runbooks.
Partner with Business Analysts and Product Leads to refine requirements, analyze backlog items, and validate acceptance criteria.
Support sprint planning, story traceability, test-case alignment, and configuration readiness for releases.
Align configuration work with CLM requirements and traceability practices documented for the program.
Support configuration dependencies for cross-system data flows.
Assist technical teams with data validation, environment synchronization, and testing integration-driven workflows.
Coordinate updates to fields, data models, and integration-related configuration elements.
Partner with legal, contracts, compliance, operations, and IT teams to keep CLM processes aligned with enterprise policies.
Support workshops, discovery activities, and blueprinting for future CLM enhancements or expansion.
Collaborate with technical teams on CLM sustainment across enterprise application portfolios.