Senior Application Administrator

Commonwealth Business Bank•Los Angeles, CA

3d•$85,000 - $130,000

About The Position

The Senior Application Administrator is a vital technical and governance role responsible for expert-level configuration, maintenance, lifecycle management, and security compliance of complex enterprise software systems. The position serves as a technical bridge between core platforms and end-user operations, ensuring performance, high availability, and regulatory adherence in a highly regulated financial services environment. The administrator supports bank personnel and enterprise applications, including core processing systems, loan origination systems, reporting databases, and other enterprise platforms. The role also plans and supports deployments, upgrades, integrations, and user acceptance testing, while maintaining system documentation and tracking modifications through work orders and enhancement logs. This is a full-time position with an annual salary range of $85,000–$130,000. Applicants must be authorized to work in the United States. Relevant professional experience or a bachelor's degree in a related field is preferred; at least seven years of progressively responsible IT experience, including direct experience in banking or financial services, is required.

Requirements

Minimum 7 years of progressively responsible professional experience in IT infrastructure, enterprise software administration, and application support.
Direct experience working within banking or financial services institutions.
Advanced knowledge of Windows operating systems and Windows Server administration, enterprise architecture, directory structures, and file system management.
Experience supporting enterprise applications, querying databases with SQL, using reporting tools, and using application monitoring and performance-tuning utilities.
Thorough understanding of IT governance, change management protocols, and SOX compliance standards for financial applications.
Strong analytical and problem-solving ability for complex problems involving multiple technical variables.
Ability to perform duties with minimal direct supervision.
Exceptional verbal, written, and interpersonal communication skills, including ability to interact with employees and executive management and author operational reports and procedures.
Must be authorized to work in the United States.

Nice To Haves

Relevant professional experience or a bachelor's degree in Computer Science, Information Technology, or a related field from an accredited university is preferred.
Proficiency in both English and Korean is preferred.
Experience with FIS banking system.

Responsibilities

Provide technical and application-related user support to bank personnel; own assigned support tickets, log incidents, resolve issues, and perform root-cause analysis.
Coordinate problem isolation, resolution, and escalation with system administrators, network personnel, and external software vendors.
Monitor enterprise application performance, manage vendor patches, and execute configuration updates to maintain system stability and uptime.
Plan and support application deployments, major version upgrades, and integration projects; define project scopes, milestones, and deadlines.
Lead User Acceptance Testing for software releases and system implementations to support smooth transitions and minimize disruption to business units.
Identify system bottlenecks, tune database and application performance, and improve workflows.
Develop and maintain internal documentation, including system architecture diagrams, database schemata, troubleshooting protocols, and operational processes.
Administer core processing systems, loan origination systems, reporting databases, and enterprise platforms; track modifications through work orders and enhancement logs.
Conduct technical training and prepare operational reports and procedures.