CLM Platform Lead

Baker Hughes•Houston, TX

About The Position

Serve as the Technical Advisor and Solution Architect for enterprise Contract Lifecycle Management (CLM), owning the end-to-end solution across architecture, implementation, integrations, data, AI, security, operations, and platform evolution. Define and evolve the target-state CLM architecture and roadmap, ensuring solutions are scalable, reusable, secure, supportable, and aligned with enterprise strategy. Lead cross-functional solutioning with Business, Legal, Data & AI, Enterprise Architecture, Security, ERP/CRM, integration teams, infrastructure, and strategic vendors. The role has end-to-end technical and operational ownership of CLM design, build, migration, testing, deployment, stabilization, production support, upgrades, maintenance, and continuous improvement. It includes governing integrations and data practices; managing platform operations, complex issue resolution, vendors, budgets, and delivery; and advising leadership on progress, architecture decisions, risks, financials, dependencies, and trade-offs. The CLM Platform Lead also evaluates emerging CLM, agreement intelligence, GenAI/ML, and automation capabilities, while improving reuse, reducing technical debt and costs, and mentoring technical teams. The position requires approximately 15 years of relevant technology experience and a bachelor’s degree in a related STEM discipline. Strong enterprise CLM experience is required, preferably with DocuSign CLM/IAM. The role calls for a senior solution architect or technology leader with broad enterprise architecture, integration, migration, operations, vendor-management, financial, and executive-communication experience.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related STEM discipline.
  • Approximately 15 years of relevant technology experience.
  • Significant experience as a Solution Architect, Technical Advisor, or Senior Technology Leader delivering complex enterprise solutions.
  • Strong enterprise CLM experience, preferably DocuSign CLM/IAM.
  • Deep understanding of the end-to-end contract lifecycle, including authoring, workflows, templates, metadata, repositories, approvals, signature, amendments, renewals, obligations, integrations, and downstream consumption.
  • Proven ability to architect solutions spanning CLM, ERP/CRM, Data & AI, middleware, cloud platforms, security, and enterprise integrations.
  • Strong knowledge of REST APIs, JSON/XML, authentication, event/batch integration patterns, data models, transformation, lineage, traceability, and governance.
  • Demonstrated experience designing for scalability, resiliency, extensibility, security, performance, maintainability, and cost efficiency.
  • Experience leading complex migration, testing, deployment, stabilization, production support, and platform lifecycle activities.
  • Ability to lead cross-functional technical discussions and delivery cadences, resolving ambiguity across multiple teams and systems.
  • Experience managing strategic vendors, delivery commitments, dependencies, estimates, and technical quality.
  • Experience supporting budgets, purchase orders, vendor spend, forecasting, and cost-sensitive technology initiatives.
  • Ability to operate in highly time-sensitive environments, balancing delivery urgency with architecture quality and long-term sustainability.
  • Strong executive communication and stakeholder-management skills, including the ability to simplify complex technical and financial topics for leadership.
  • Demonstrated end-to-end ownership, sound judgment, and ability to drive complex decisions and issues through closure.

Nice To Haves

  • Deep technical and architectural knowledge of the DocuSign CLM/IAM platform.
  • Experience integrating CLM with ERP, Salesforce, Databricks, Informatica, Azure, and enterprise integration platforms.
  • Strong understanding of contract AI, metadata extraction, agreement intelligence, analytics, and responsible AI practices.
  • Experience defining CLM reference architectures, reusable patterns, metadata frameworks, integration standards, and technical guardrails.
  • Strong understanding of enterprise security, SSO, IAM/RBAC, privacy, compliance, resiliency, observability, and operational controls.
  • Understanding of how CLM supports Commercial, Legal, Sales, Finance, Procurement, Operations, Data & AI, and enterprise processes.
  • Ability to consider the broader business, application, data, and technology landscape beyond individual requirements.
  • Ability to balance business value, delivery speed, scalability, cost, security, and long-term sustainability in solution decisions.
  • Ability to anticipate future growth and design for expansion, acquisitions, new contract types, geographies, integrations, and emerging technologies.
  • Ability to connect technical decisions to business outcomes, operational impact, cost, risk, and value realization.
  • Trusted solution-architecture and advisory skills connecting strategy, architecture, execution, operations, and commercial considerations.
  • Experience leading cross-functional discussions, driving delivery governance, providing decision-oriented leadership updates, holding teams accountable, mentoring, and promoting standardization and continuous improvement.
  • Strategic, solution-oriented, self-driven, and highly accountable approach; strong systems thinking and comfort operating autonomously in complex, ambiguous, time-sensitive, and cost-sensitive environments.
  • Strong executive presence and ability to influence across business, technology, Data & AI, vendors, and leadership.
  • Exceptional analytical, communication, negotiation, and structured problem-solving skills.
  • Proactive identification of risks, dependencies, scalability concerns, operational gaps, and expansion opportunities; persistence in driving initiatives and decisions through closure.

Responsibilities

  • Translate complex business requirements into practical end-to-end CLM solutions spanning workflows, metadata, repositories, APIs, enterprise data, AI, and downstream processes.
  • Architect and govern integrations across CLM, ERP, CRM, Data & AI platforms, middleware, and other enterprise applications, defining system, data, and ownership boundaries.
  • Partner with Data & AI teams on contract metadata, extraction, data quality, lineage, traceability, analytics, and responsible AI-enabled capabilities.
  • Design the platform for scalability and future expansion across business units, regions, contract types, integrations, data volumes, users, and emerging capabilities.
  • Own technical and operational activities across design, build, migration, SIT/UAT, deployment, stabilization, production support, upgrades, maintenance, and continuous improvement.
  • Own and drive CLM migration strategy and execution, including data readiness, mapping, validation, reconciliation, cutover, and post-migration stabilization.
  • Oversee platform operations, including releases, upgrades, performance, incidents, integrations, technical debt, regression testing, and operational health.
  • Lead technical and sprint execution forums, driving priorities, dependencies, decisions, issue resolution, ownership, and timely action closure.
  • Lead resolution of complex cross-platform issues and root-cause analysis across CLM, APIs, integrations, data flows, infrastructure, security, and vendor components.
  • Establish architecture standards, reusable patterns, technical guardrails, and governance to improve quality, scalability, maintainability, and sustainability.
  • Coordinate strategic vendors, challenge designs and estimates where appropriate, and drive accountability for delivery, quality, support, and contractual commitments.
  • Manage time-sensitive and cost-sensitive initiatives, proactively addressing scope, dependencies, resources, risks, schedules, and financial impacts.
  • Own or support budget planning, forecasts, purchase orders, vendor spend, and financial tracking, ensuring cost governance aligns with delivery priorities.
  • Support leadership and executive reviews with updates on progress, architecture decisions, risks, financials, dependencies, trade-offs, and decisions required.
  • Evaluate emerging CLM, agreement intelligence, GenAI/ML, and automation capabilities for business value, architectural fit, security, scalability, cost, and operational sustainability.
  • Identify opportunities to simplify the technology landscape, improve reuse and automation, reduce technical debt, and optimize platform and vendor costs.
  • Mentor Technical Leads, Specialists, and delivery teams while strengthening internal capability and reducing unnecessary dependency on external vendors.
  • Maintain end-to-end accountability for the health, technical integrity, scalability, and evolution of the CLM ecosystem.

Benefits

  • Contemporary work-life balance policies and wellbeing activities.
  • Comprehensive private medical care options.
  • Life insurance and disability programs.
  • Tailored financial programs.
  • Additional elected or voluntary benefits.
  • Company-sponsored health and welfare programs.
  • Thrift Plan (401k).
  • Choice of coverage options based on individual needs and benefit elections.
  • Comprehensive and competitive benefits package.
  • Eligibility for additional forms of compensation, such as bonuses, subject to applicable benefit plans or policies.
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