System Administrator Jobs

About The Position

Requirements

• US citizenship is required.
• An appropriate US government security clearance is required; the posting specifies TS and identifies TS/SCI as preferred.
• At least 8 years of professional experience and a bachelor's degree in computer science or a related field; alternatively, at least 11 years of relevant professional experience in lieu of a degree.
• Experience in Linux systems and cluster administration.
• CompTIA Security+ and Linux+ certifications or equivalents are required. Listed equivalents include RHCSA, RHCE, CISSP, and SUSE Certified Admin (SCA); Linux+ may be replaced by a system administration certification for the relevant operating environment or OS.
• Ability to work onsite as required and support rotational, after-hours, and weekend on-call schedules.
• Ability to diagnose complex technical issues across multiple technologies and identify root causes.
• Technical expertise to design and scope multiple HPC deliverables across technologies.
• Ability to lead teams delivering multiple solutions across a range of technologies.
• Detailed understanding of architectural dependencies among technologies in a customer IT environment.
• Strong troubleshooting, consulting, communication, and customer relationship skills, including communicating confidently with senior stakeholders.
• Ability to manage complex integration efforts and deliver multi-discipline engagements.
• Must be located near the assigned customer work location.
• At least one relevant vendor or industry certification.

Nice To Haves

• TS/SCI security clearance is preferred.
• Experience with SUSE v15, the operating environment currently used by the customer.
• Experience developing and communicating new deliverables and service offerings.
• Experience presenting technical demonstrations and contributing to engagement proposals.

Responsibilities

• Monitor and maintain the health of HPC compute, network, and storage systems.
• Plan and perform monthly system patching and semiannual operating system upgrades, including kernel upgrades, in accordance with company releases and customer policies.
• Review, resolve, and respond to client support tickets.
• Create, track, and close assigned support cases, ensuring open cases for assigned systems are completed to customer satisfaction.
• Return parts according to company policy and customer SLAs.
• Maintain availability reports to track service level agreements.
• Maintain the client-required system security posture.
• Support clients with application installations.
• Troubleshoot and repair hardware issues.
• Maintain the on-call schedule for year-round 24x7x2/4 coverage.
• Support new system installations, including hands-on hardware and software work and customer acceptance testing.
• Promote knowledge management and asset reuse to standardize quality and improve operational efficiency.
• Mentor junior team members in issue and case management, skill development, and alignment with organizational goals.
• Contribute to the design and adoption of tools and develop solutions that improve customer availability, performance, maintainability, and agility.
• Present technical demonstrations and contribute to engagement proposals within areas of expertise.
• Complete solution implementation and application design deliverables independently.
• Communicate technical impact to practice leaders, manage client expectations, and identify upsell opportunities.

Benefits

• Comprehensive benefits supporting physical, financial, and emotional wellbeing.
• Career development programs and investment in professional growth.
• Variable incentives may be offered in addition to base salary.