US Defense - System Administrator Senior Technology Consultant, (Clearance TS/SCI) Aberdeen, MD, Onsite

Hewlett Packard Enterprise•Elkridge, MD

12d•$109,000 - $251,000•Onsite

About The Position

Hewlett Packard Enterprise is hiring a senior technology consultant to administer high-performance computing (HPC) systems for a US Defense customer. The role is onsite daily at a customer or HPE partner office in Aberdeen, Maryland, and requires US citizenship and an appropriate US government security clearance. The consultant applies advanced technical expertise to complex problems, provides guidance to functional and project teams, and may lead and mentor team members. The work includes maintaining system health and security, patching and upgrades, client support, hardware troubleshooting, application installations, and support for new system installations and customer acceptance testing. The position also contributes to technical solution design, implementation, service development, and operational improvement. Candidates must be available for rotational, after-hours, and weekend on-call schedules supporting year-round coverage. The role requires at least eight years of professional experience and a bachelor's degree in computer science or a related field, or at least 11 years of relevant experience in lieu of a degree. Linux systems and cluster administration experience is required. CompTIA Security+ and Linux+ certifications, or accepted equivalents, are required. The job posting lists an annual base salary range of $109,000 to $251,000 in Maryland; actual offers may vary, and variable incentives may also be offered.

Requirements

US citizenship is required.
An appropriate US government security clearance is required; the posting specifies TS and identifies TS/SCI as preferred.
At least 8 years of professional experience and a bachelor's degree in computer science or a related field; alternatively, at least 11 years of relevant professional experience in lieu of a degree.
Experience in Linux systems and cluster administration.
CompTIA Security+ and Linux+ certifications or equivalents are required. Listed equivalents include RHCSA, RHCE, CISSP, and SUSE Certified Admin (SCA); Linux+ may be replaced by a system administration certification for the relevant operating environment or OS.
Ability to work onsite as required and support rotational, after-hours, and weekend on-call schedules.
Ability to diagnose complex technical issues across multiple technologies and identify root causes.
Technical expertise to design and scope multiple HPC deliverables across technologies.
Ability to lead teams delivering multiple solutions across a range of technologies.
Detailed understanding of architectural dependencies among technologies in a customer IT environment.
Strong troubleshooting, consulting, communication, and customer relationship skills, including communicating confidently with senior stakeholders.
Ability to manage complex integration efforts and deliver multi-discipline engagements.
Must be located near the assigned customer work location.
At least one relevant vendor or industry certification.

Nice To Haves

TS/SCI security clearance is preferred.
Experience with SUSE v15, the operating environment currently used by the customer.
Experience developing and communicating new deliverables and service offerings.
Experience presenting technical demonstrations and contributing to engagement proposals.

Responsibilities

Monitor and maintain the health of HPC compute, network, and storage systems.
Plan and perform monthly system patching and semiannual operating system upgrades, including kernel upgrades, in accordance with company releases and customer policies.
Review, resolve, and respond to client support tickets.
Create, track, and close assigned support cases, ensuring open cases for assigned systems are completed to customer satisfaction.
Return parts according to company policy and customer SLAs.
Maintain availability reports to track service level agreements.
Maintain the client-required system security posture.
Support clients with application installations.
Troubleshoot and repair hardware issues.
Maintain the on-call schedule for year-round 24x7x2/4 coverage.
Support new system installations, including hands-on hardware and software work and customer acceptance testing.
Promote knowledge management and asset reuse to standardize quality and improve operational efficiency.
Mentor junior team members in issue and case management, skill development, and alignment with organizational goals.
Contribute to the design and adoption of tools and develop solutions that improve customer availability, performance, maintainability, and agility.
Present technical demonstrations and contribute to engagement proposals within areas of expertise.
Complete solution implementation and application design deliverables independently.
Communicate technical impact to practice leaders, manage client expectations, and identify upsell opportunities.