Store Manager Jobs

About The Position

Requirements

• Passion for products, brands, fashion, and trends.
• Effective written, verbal, and presentation skills.
• Strong communication skills.
• Excellent time management skills.
• Proficiency in math and strong computer skills.
• Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
• Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
• Frequently sit or stand for long periods and climb ladders as needed.
• Ability to talk or hear regularly; sit, stand, walk, use hands to handle or feel items, and reach, twist, or squat.
• Ability to maneuver around sales floor, stockroom, and office areas.
• Ability to work in an open environment with fluctuating temperatures and standard lighting.
• High school diploma or equivalent preferred.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Maintain a customer-focused mindset and ensure team members deliver an engaging, positive, and authentic customer experience.
• Handle customer situations in compliance with policies and procedures, attempt to resolve concerns, and escalate issues as appropriate.
• Maintain a clean, organized, and safe store and stockroom.
• Share customer feedback with the leadership team to improve the customer experience.
• Perform the floor supervisor role as needed, including covering non-peak periods and breaks.
• Hold self and others accountable for completing operational tasks.
• Coach associates and provide feedback on Sales Associate performance.
• Support associate engagement by recognizing and rewarding outstanding performance.
• Direct associates to ensure they understand company directives and standards.
• Prioritize and delegate tasks to meet operational needs.
• Support and execute visual directives and maintain company visual standards.
• Drive efficiency in store operational processes.
• Maintain merchandise flow, filling, and presentation standards throughout the store and stockroom.
• Ensure store associates follow policies, procedures, and Safety Program practices.
• Represent the PacSun brand with passion and affinity for products, brands, fashion, and trends.
• Inspire and motivate others by consistently exhibiting core value behaviors.
• Learn about products, brands, fashion, and trends.
• Operate with integrity and confidentiality and set an example for leaders and associates.
• Develop cross-functional partnerships that support business results, transparency, collaboration, and accountability.
• Serve as a Pacsun advocate in the industry and marketplace.
• Recruit, identify, develop, and retain talent.
• Serve as a leader of company culture, norms, and conduct.
• Balance a strong management presence with approachability and encourage associate feedback and interaction.