STORE MANAGER - OKLAHOMA CITY, OK STORE #3285

Dollar General•Oklahoma City, OK

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, retention, training, evaluations, performance expectations, and compliance with company policies and applicable labor laws. The Store Manager ensures effective daily store opening and closing, appropriate staffing, inventory availability and accuracy, merchandise presentation, cash and security controls, and completion of required documentation. The manager evaluates operating statements and business trends, identifies opportunities to control expenses and reduce shrink, and provides leadership for customer service and a clean, safe, well-organized store. The position involves frequent walking or standing, bending, stooping, and kneeling; handling merchandise and equipment; lifting up to 40 pounds frequently and occasionally up to 55 pounds; and regular driving in the employee’s own vehicle to meetings, other stores, and to make deposits. The work environment is fast-paced with moderate noise and occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory-management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety-control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with federal and state labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, recommend solutions or counseling, and address issues up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
Ensure the store is appropriately staffed and opened and closed effectively each day; open at least twice per week and close at least twice per week.
Evaluate operating statements and business trends, including sales, profitability, and inventory turn, to identify expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory-management issues weekly; and follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient merchandise staging, stocking, and storage by following company work processes.
Ensure merchandise is presented according to established practices, including proper use of fixtures, product pricing, and signage.
Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, company security practices, and cash-control procedures.
Provide leadership for superior customer service.
Maintain a clean, well-organized store and a safe and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.