Store Manager In Oklahoma City Ok

Dollar General•Oklahoma City, OK

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, training, performance, and compliance, and ensures the store is properly staffed, opened, and closed. The manager evaluates operating results, oversees inventory and merchandise presentation, protects financial integrity, provides customer service leadership, and maintains a clean, safe, and well-organized store. The position also requires completing store documentation and following company policies and procedures.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
  • Regularly drive and provide own transportation for bank deposits and occasional travel to management meetings and other stores.

Nice To Haves

  • One year of management experience in a retail environment is preferred.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, train, evaluate, and retain qualified employees in accordance with labor laws and company policies; address performance gaps through appropriate solutions or counseling, up to and including termination.
  • Recommend employee pay rates and advancement, and regularly communicate performance, conduct, and safety expectations.
  • Coordinate meetings and events to encourage safety, security, and policy compliance.
  • Ensure the store is appropriately staffed and opened and closed each day; personally open it at least twice per week and personally close it at least twice per week.
  • Evaluate operating statements for business trends, including sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate efficient merchandise staging, stocking, and storage using company work processes.
  • Ensure merchandise is presented according to established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, well-organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Make bank deposits and occasionally travel to management meetings or other Dollar General stores, using personal transportation.
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