Store Manager

Staples Canada•Mentor, OH

13h

About The Position

The Store Manager leads a collaborative, inclusive, team-oriented retail culture while helping customers and driving the store’s community relationships, merchandise sales, technical services portfolio, print and marketing services, and business-to-business network. The role provides overall leadership for store operations and supports Staples’ values and commitment to the community. It develops a consultative, customer-centric environment for small business customers and helps employees learn, grow, and deliver through teaching, coaching, and inspiration. The Store Manager leads merchandise sales, print and marketing services, and retail operations; drives profitable sales and margins while reducing variability and improving year-over-year performance; and holds themselves and the team accountable for operational excellence. The role coaches managers and supervisors to foster consultative selling and total solutions, and may take on additional responsibilities as needed or assigned.

Requirements

At least 1 year of progressively responsible store management experience in a retail environment as a General Manager or Store Manager.
Store operations experience involving analysis, planning, financial acumen, and driving results.
Experience creating a customer-centric environment and working in consultative selling that provides customers with a total solution.
Experience developing a team in operational excellence to drive profitable year-over-year sales and margins.
Ability to lift or move materials weighing 10–50 pounds, climb ladders, and stand and walk continuously.
Staples does not sponsor applicants for work visas for this position.

Nice To Haves

Bachelor’s degree in Business or a related field.
Ability to engage with the community and network with and support small business customers.

Responsibilities

Ensure the store culture reflects Staples values and its commitment to the community.
Develop a consultative, customer-centric environment for small business customers.
Teach, coach, and inspire the team to learn, grow, and deliver.
Lead merchandise sales, print and marketing services, and retail operations.
Drive profitable sales and margins while reducing variability and improving year-over-year performance.
Hold the team accountable for flawless execution of operational excellence.
Coach managers and supervisors to create a culture of consultative selling and total solutions.
Provide overall leadership for running the store and take on additional responsibilities as needed or assigned.
Build community relationships and support the store’s business-to-business network.