Store Manager

TJX•Ann Arbor, MI

1d•$74,800 - $102,900•Onsite

About The Position

TJ Maxx is seeking a Store Manager to lead store operations, drive sales, control expenses, and minimize shrink and damages. The role oversees merchandise presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving. The Store Manager leads and develops a large team of Associates and Assistant Managers, and creates a supportive, inclusive environment focused on positive customer experiences and Associate development. The Store Manager develops plans to increase sales, advises the District Manager on merchandise mix, inventory levels, customer demographics, and competitive conditions, and ensures that Associates follow Loss Prevention priorities and company policies and procedures. The role also reviews reports, conducts walkthroughs and audits, holds program meetings, and communicates action plans for store initiatives. This is a bonus-eligible position with a starting annual pay range of $74,800 to $102,900; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

At least 3–5 years of retail experience as a Store Manager or District Manager in a dynamic, high-volume environment.
Demonstrated success managing and driving significant sales revenue.
Ability to manage, develop, and motivate a large team.
Strong interpersonal, communication, and follow-through skills.
Leadership skills focused on collaboration, problem-solving, and empowering diverse teams to make effective decisions.
Strong organizational and communication skills, including the ability to mentor and provide feedback.
Comprehensive knowledge of store operations, including customer service, merchandising, people management, health and safety, and loss prevention.

Responsibilities

Oversee store operations to increase sales, control expenses, and minimize shrink and damages, including merchandise presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
Recruit, train, develop, and manage a large team of Associates and Assistant Managers.
Model effective leadership and provide individualized development to Assistant Store Managers to prepare them for promotion to Store Manager positions.
Develop and implement plans to increase store sales.
Recommend merchandise mix, inventory levels, and customer demographic insights to the District Manager.
Provide competitive analysis insights, including pricing, presentation, and customer service.
Focus staff on Loss Prevention priorities and ensure compliance with company programs, procedures, and policies to minimize risk and expenses.
Review store reports, conduct walkthroughs and audits, and hold program meetings with Associates.
Maintain high standards for customer service and merchandise presentation to ensure positive customer experiences.
Develop and communicate action plans for store initiatives, identifying projects, targets, and priorities.