Store Manager

Tractor Supply Company • Charlotte Hall, MD

13d

About The Position

The Manager Trainee learns the duties and develops the skills required for a Store Manager role. The position focuses on delivering a Legendary Customer Experience, building and developing the team, driving sales, managing inventory and profit, controlling expenses, and reducing and managing shrink. The trainee observes and learns store leadership, customer service, operations, merchandising, paperwork, budgeting, auditing, inventory management, team member relations, and special projects. The role also involves community involvement and supporting district operations. The job description identifies normal office working conditions and requires varied hours, days, nights, and weekends as business dictates, a minimum of 52 hours per week, and six days per week during peak spring and fall seasons.

Requirements

• Must be at least 18 years of age.
• Must possess a valid driver’s license; a valid license is required when driving for company business.
• Must be able to process information and merchandise through systems and a POS register system.
• Must be able to read, write, and count accurately to complete documentation.
• Must be able to access all areas of the store, including the selling floor, side lot, stock area, and register area.
• Must be able to operate equipment needed to run a store, including a dolly, hand truck, forklift, computer, and cash register.
• Must be able to move and transfer merchandise generally weighing 0–50 pounds throughout the store.
• Must be able to work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak spring and fall seasons.
• Must work a minimum of 52 hours per week.
• Must be able to stand and walk for long periods, often up to four hours straight without a break.
• Must be able to travel to other store locations and company functions.
• Physical activities include standing, sitting, walking, kneeling, stooping, bending, reaching overhead, driving a vehicle, and lifting up to 50 pounds.
• Any suitable combination of education and experience will be considered.

Nice To Haves

• Retail experience and/or knowledge of farming, ranching, pets/equine, or welding is strongly preferred.
• Supervisory experience is preferred.
• A high school diploma is listed under education; a bachelor’s degree in an agricultural-science or business-related field is preferred.

Responsibilities

• Learn to recruit, hire, develop, evaluate, discipline, and retain efficient team members.
• Deliver Legendary Customer Service using GURA: Greet the Customer; uncover needs and wants; recommend product solutions; and ask to add value and appreciate the customer.
• Foster a welcoming, inclusive store environment and a sense of belonging among team members, customers, suppliers, and communities.
• Schedule, organize, and plan daily activities to support efficient store operations.
• Lead team members in providing a differentiated, Legendary shopping experience.
• Communicate company processes, policies, and directives; evaluate their effectiveness and coordinate with district or regional management to address problems.
• Learn to create a desirable work environment through promotions, recognition, and empowerment.
• Resolve problems and conflicts involving team members and customers.
• Learn sales and profit management and accountability for sales and profit results.
• Promote a safe and productive work environment.
• Manage daily merchandise flow, in-stock levels, and inventory controls.
• Learn to organize merchandise resets and sustain merchandise presentation to company standards.
• Evaluate the competitive environment and work with Operations and Merchandising teams on quality and performance.
• Train on daily, weekly, and monthly paperwork processing, including invoices, schedules, product orders and returns, and PO reports.
• Train in sales forecasting, payroll analysis, budget review, team member evaluation documentation, and corrective-action documentation.
• Train to manage periodic price changes and communicate inventory needs to buyers and distribution centers.
• Work with buyers, supply chain management, district managers, and distribution centers to resolve inventory problems.
• Learn to coordinate and conduct special sales events and assist district managers and other store managers with district issues and operational needs.
• Participate in community involvement.
• Reinforce the company mission and values and develop the store as an Employer of Choice.
• Learn to address team member issues and concerns, working with HR when necessary, and to assess and develop team members for advancement.
• Train in budgeting, sales forecasting, and auditing store processes.
• Travel to other store locations and company functions as required.

Benefits

• Medical, dental, and vision coverage
• Company-paid life and disability insurance
• Paid parental leave
• Tuition reimbursement
• Adoption and surrogacy assistance
• Benefits are described as applying to full-time and part-time team members, subject to the stated part-time eligibility conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED