Store Manager (Danbury Fair)

gorjana • Danbury, CT

13h • $75,000 - $85,000 • Onsite

About The Position

The Store Manager is responsible for the overall performance of the Danbury Fair store, including talent initiatives, operational execution, visual standards, and customer experience. The role calls for a motivated, adaptable, coachable, values-oriented leader who develops talent and is passionate about the gorjana brand.

The Store Manager leads sales and KPI performance, represents the brand to customers, and builds new and repeat business through clienteling. They recruit, onboard, train, and develop team members; communicate goals and initiatives; and foster collaboration, accountability, and trust. They set the standard for customer service and personal presentation, coach the team on return policies, respond professionally to customer concerns, and lead execution of visual standards.

The role also oversees daily store operations, schedules team members according to business needs and budget, manages inventory in accordance with SOPs, and leads opening and closing duties. The position requires full-time availability, including flexibility to work nights, weekends, and holidays. Compensation is a salary range of $75,000–$85,000, which may vary based on experience, with commission and bonus opportunities.

Requirements

• At least one year of experience in a retail leadership position.
• Must be over the age of 18.
• Ability to lift or move at least 50 lbs.
• Ability to bend, squat, twist, and reach.
• Ability to stand and/or walk for at least 6 hours per shift.
• Ability to work full-time hours with open availability, including nights, weekends, and holidays.
• Adaptability and ability to manage change.
• Organization and excellent time-management skills.
• Ability to identify and recruit talent.
• Motivation and results orientation.
• Coachability and willingness to receive feedback.
• Passion for the gorjana brand.

Responsibilities

• Take responsibility for overall store performance and KPIs.
• Represent the brand, educate customers about its history, and maintain knowledge of products and the industry.
• Create action plans to maintain or improve performance.
• Build new and repeat business through customer clienteling.
• Recruit, onboard, train, and develop internal and external talent.
• Communicate effectively and share new initiatives and goals in a timely manner.
• Lead collaboratively, encourage team ideas and opinions, and foster accountability and trust.
• Lead by example in customer service and personal presentation.
• Coach the team on return policies while prioritizing the customer experience.
• Respond to customer complaints and concerns professionally and work toward resolution.
• Lead execution of brand visual standards and updates.
• Execute daily store operations efficiently and in a timely manner.
• Schedule team members according to business needs and budget.
• Manage store inventory with attention to detail and in accordance with SOPs.
• Lead store opening and closing duties.

Benefits

• Commission and bonus opportunities.
• Employer-sponsored medical, vision, dental, and life insurance benefits for the employee and family.
• Generous employee discount and product perks program.
• Maternity and disability benefits.
• 401(k) with matching (waiting period applies).
• Paid vacation and sick time.
• Opportunities to grow with the brand and develop skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed