Black Friday Associate - Danbury Fair

Pacsun Careers•Danbury, CT
•Onsite

About The Position

The Black Friday Associate (Sales Associate) generates sales by showing enthusiasm for products, brands, fashion, and trends while providing every customer with an exceptional experience. The associate carries out initiatives and tasks assigned by the leadership team and contributes positively to the store team. The role involves customer service, sales, store presentation and operations, loss prevention, and support for digital sales strategies. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. Duties may change, and reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
  • Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Frequently sit or stand for long periods and climb ladders as needed.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on full-price selling while maintaining awareness of product value and promotions.
  • Handle customer situations according to policy and procedures, seek solutions, and partner with leadership on escalated issues.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards.
  • Maintain organization and cleanliness to support a safe working and shopping environment.
  • Comply with company policies, the Code of Business Conduct, Employee Policy Guide, Safety Program, and Loss Prevention policies; report violations to leadership or the Silent Witness Hotline.
  • Share customer feedback with the leadership team to improve the customer experience.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship-from-store and BOPIS.
  • Demonstrate passion for PacSun products, brands, fashion, and trends, and contribute to a positive working environment.
  • Adhere to Employee Appearance Guidelines and help maintain the company's fashion image.
  • Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.
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