Seasonal Sales Associate - Danbury Fair

Pacsun Careers•Danbury, CT

4d•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends while serving customers. The role also carries out initiatives and tasks assigned by the leadership team and contributes as a positive member of the store team, consistently providing an exceptional customer experience. The associate delivers engaging, positive, and authentic customer service; focuses on full-price selling while remaining aware of product value and promotions; handles customer situations according to company policies; and escalates issues to leadership when needed. The role includes completing assigned tasks, following visual directives, maintaining organization and cleanliness, supporting a safe environment, complying with company and loss-prevention policies, and sharing customer feedback with leadership. The associate participates in company and store contests and events, keeps current on financial goals, and supports sales and operational goals. The role also supports digital sales strategies, including ship-from-store and BOPIS. Associates represent the PacSun brand, contribute to a positive work environment, follow employee appearance guidelines, learn about products and trends, and work to improve their individual performance. This is a part-time position requiring availability for 20–40 hours per week and flexibility to work weekends, nights, and peak holiday periods. Physical requirements include frequently lifting or moving up to 20 pounds, occasionally lifting or moving up to 35 pounds, sitting or standing for extended periods, climbing ladders as needed, and maneuvering around the sales floor, stockroom, and office. The work environment is open, with fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week.
Flexibility to work weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Required vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations in compliance with company policies and procedures, attempting to resolve issues and partnering with leadership on escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness and promote a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, Employee Policy Guide, Safety Program, and Loss Prevention policies; communicate violations to leadership or the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand through passion for products, brands, fashion, and trends.
Contribute to a positive working environment by exhibiting core value behaviors.
Follow the Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and strive to improve individual performance as a productive team member.