STORE MANAGER - LA CENTER, KY STORE #668

Dollar General•La Center, KY

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees hiring, training, performance management, scheduling, store operations, inventory, merchandising, cash controls, safety, customer service, and required documentation. The manager opens the store at least twice per week and closes it at least twice per week. The position involves frequent walking or standing and bending, stooping, and kneeling. It includes handling merchandise and equipment, lifting up to 40 pounds and occasionally up to 55 pounds, and occasional step-ladder use up to six feet. The work takes place in a fast-paced environment with moderate noise, occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers. Regular use of a personal vehicle is required to attend meetings, visit other Dollar General stores, and make deposits.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash-register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organization skills and attention to detail.
  • Ability to solve problems and deal with a variety of situations.
  • Valid driver's license.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and Company policies, and ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
  • Make recommendations regarding employee pay rates and advancement.
  • Regularly communicate performance, conduct, and safety expectations and coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is effectively opened and closed each day; personally open at least twice and close at least twice per week.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Manage ordering and in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate merchandise staging, stocking, and storage according to Company work processes.
  • Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the financial integrity of the store through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in superior customer service.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow Company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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