Storage Manager Jobs

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Assistant Store Manager (Bronx)

Extra Space Storage•New York City, NY
•Onsite

About The Position

The Assistant Store Manager supports daily operations at one or more self-storage locations under the guidance of the District Manager and Store Manager. The role helps ensure high cleanliness standards and operational excellence, builds customer relationships through in-person and phone interactions, presents a structured sales process, and manages customer accounts. Standard operating hours are 8 a.m. to 7 p.m.; Sunday shifts are noted. Spanish bilingual ability is preferred. Extra Space Storage describes itself as the largest self-storage company in the United States by store count, with more than 4,000 stores nationwide. The company seeks reliable employees with strong communication skills and a passion for helping people. The role involves indoor and outdoor work, from sedentary desk duties to physical tasks, with exposure to seasonal weather conditions.

Requirements

  • At least 1 year of customer-facing work experience.
  • Current valid driver’s license and access to a reliable personal vehicle, except in New York City and Brooklyn.
  • High school diploma or GED.

Nice To Haves

  • Sales experience.
  • College education.
  • Bilingual Spanish.

Responsibilities

  • Build and maintain customer relationships by identifying storage needs and providing tailored solutions.
  • Meet sales objectives through unit rentals, unit insurance, and moving supplies.
  • Maintain cleanliness through ongoing site maintenance, including sweeping, mopping, and grounds maintenance in the office, storage building, and surrounding areas.
  • Perform daily site safety inspections, including lock checks.
  • Address and resolve customer concerns related to billing, security, auctions, and proper site usage.
  • Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.
  • Establish and maintain professional relationships with Extra Space employees to support the company culture.
  • Perform additional duties as assigned.

Benefits

  • Paid time off accrued throughout the year, increasing with years of service.
  • 401(k) match with Traditional and/or Roth choices.
  • Affordable medical benefit options, with up to a $1,000 annual employer contribution to a Health Savings Account.
  • EXTRA Healthy Wellness Program with rewards toward the medical premium.
  • BenefitHub discounts on apparel, auto, electronics, entertainment, pets, travel, and other categories.
  • Daytime hours and potential for Sundays off, depending on location.
  • Growth opportunities throughout the U.S.

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