Customer Service - Self Storage Manager

Public Storage • Tempe, AZ

3d

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations. The role combines customer service and sales with daily facility operations. Managers assess customers’ storage needs, recommend storage options, and sell packing and moving supplies. They inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and contact customers about payments, including reminder and collection calls when needed. The position includes indoor and outdoor work, cleaning, and daily facility maintenance.

Requirements

• Customer-service-centered sales experience; candidates may come from retail, restaurant, fast-food, or other service-based companies.
• Valid driver’s license.
• Own a vehicle and use it to travel between work locations and/or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

• Assess customers’ storage needs and recommend appropriate options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Help keep customers current with payments and make reminder and collection calls when required.
• Clean and maintain interior areas and exterior grounds, including sweeping and mopping and keeping the property free of debris.

Benefits

• Medical, dental, and vision coverage for eligible employees.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed