Customer Service - Self Storage Manager

Public Storage•Parma, OH

About The Position

Public Storage is hiring Property Managers to work independently across multiple self-storage locations. The role includes working both indoors and outdoors, assessing customers’ storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units to check inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The position also includes cleaning and daily maintenance of interior areas and exterior grounds. Schedules are flexible and full-time, within operating hours of 9:30 a.m. to 6 p.m. and weekends until 5 p.m. Employees working an average of 20 or more hours may become eligible for full-time benefits. The advertised wage is $15.00 per hour, with the opportunity to earn performance-based bonuses.

Requirements

Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
Valid driver’s license.
Use of a personal vehicle to travel between work locations and/or conduct work-related business.
Ability to transport, lift, or move items weighing up to 35 pounds.
Ability to walk around facilities, climb stairs, and open large doors; the role may involve spending up to 50% of the time outdoors.

Responsibilities

Assess customers’ storage needs and recommend suitable options.
Sell packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current with payments and make reminder and collection calls when required.
Travel between multiple work locations using a personal vehicle.
Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.