Customer Service - Self Storage Manager

Public Storage•Allen Park, MI

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations, spending time both indoors and outdoors. The role involves assessing customers’ storage needs, making recommendations, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when required. The job also includes cleaning and daily maintenance of interior areas and exterior grounds. The position pays $16.50 per hour. Schedules are flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees working an average of 20 or more hours are eligible for full-time benefits. Travel between properties or for other work-related tasks is reimbursed by mileage.

Requirements

Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
Valid driver’s license and use of a personal vehicle to travel between work locations or conduct other work-related business.
Ability to transport, lift, or move items weighing up to 35 pounds.
Ability to walk around facilities, including climbing stairs and opening large doors, and spend up to 50% of work time outdoors.

Responsibilities

Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current with payments and make reminder and collection calls when required.
Travel between work locations and conduct other work-related business using a personal vehicle.
Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.