Customer Service - Self Storage Manager

Public Storage • Hanover, NH

3d

About The Position

Public Storage is hiring a Customer Service - Self Storage Manager to work independently across multiple locations. The role involves spending time both indoors and outdoors while helping customers identify storage needs and suggesting appropriate options, including packing and moving supplies. Managers inspect storage units and verify inventory and availability, handle cash drawer audits and bank deposits, and help customers stay current on payments through reminder and collection calls. The position also includes cleaning and daily maintenance of interior areas and exterior grounds.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license and use of a personal vehicle to travel between work locations and/or conduct work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, including climbing stairs and opening large doors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Travel between multiple work locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision benefits for employees who meet the stated full-time benefits eligibility threshold.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed