Spa Attendant Jobs

About The Position

Requirements

• High school diploma or higher.
• Obtain First Aid and CPR certification within 60 days of hire.
• Excellent written and verbal communication skills.
• Strong guest-service orientation and a positive, friendly, professional demeanor.
• Ability to remain flexible, adaptable, and energetic in a fast-paced spa environment.
• Strong attention to detail and ability to prioritize and organize tasks efficiently.
• Ability to work independently and collaboratively as part of a team.
• Ability to remain calm and courteous with demanding guests or in challenging situations.
• Strong problem-solving and decision-making skills with a guest-first mindset.
• Ability to maintain discretion and confidentiality of guest and spa information.
• Ability to stand and walk for extended periods, with frequent bending, twisting, and reaching.
• Ability to lift and carry up to 30 pounds and perform repetitive cleaning and linen-handling tasks.
• Ability to work shifts and days determined by the Manager, including weekends and holidays, and more than 40 hours per week when needed.

Nice To Haves

• Previous customer service experience in a spa, hospitality, or related service environment.
• Comfort using computerized systems, including POS and basic inventory software.

Responsibilities

• Maintain cleanliness and sanitation of spa areas, equipment, and amenities, including cleaning and disinfecting surfaces and mopping floors.
• Clean and maintain facility areas, including walkways, locker rooms, restrooms, showers, relaxation and retail areas, and outdoor spa spaces.
• Monitor water and wellness stations and maintain supplies of water, refreshments, and snacks.
• Collect, clean, fold, and restock hand towels, bath and pool towels, and robes throughout operating hours.
• Clean, restock, and organize men’s and women’s locker rooms, restrooms, and shower areas.
• Patrol the spa for compliance with rules, policies, and safety standards; address and report concerns professionally and discreetly.
• Identify and report broken, damaged, or hazardous conditions or equipment and assist with resolution when appropriate.
• Check in spa guests, issue lockers, and provide tours of locker rooms and spa facilities.
• Stay engaged with guests and help ensure they arrive where they need to be in time for services.
• Answer guest inquiries in person and by phone, and assist with basic reservations and requests when required.
• Support daily spa operations and assist other spa team members as needed.
• Perform other related duties as assigned or required.