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The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise. The position provides Member service by acknowledging Members, identifying their needs, helping with purchasing decisions, locating merchandise, resolving issues, and promoting Company products and services. It also maintains facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel-standard guidelines, and correcting or reporting unsafe situations. The Personal Shopper completes assigned work by applying policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; identifying priorities and deadlines; communicating progress; recommending improvements; and adapting to change and feedback. The role is expected to follow Company policies, procedures, and ethical standards and to demonstrate respect for individuals, integrity, customer and Member service, and continuous improvement.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed

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