Personal Shopper - Sam's

Walmart • Dubuque, IA

20d • $19 - $27 • Onsite

About The Position

The Personal Shopper at Sam's Club supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role works toward membership goals and fulfills Member Fax n Pull and Click n Pull orders by locating, scanning, wrapping, and palletizing items; checking order and invoice accuracy; securing orders until pickup; and following up on out-of-stock merchandise.

The position provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. It also maintains facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting practices, handling and disposing of hazardous materials correctly, following steel guidelines, and addressing or reporting unsafe conditions.

The associate completes assigned work using policies, data, and available resources; collaborates with managers, coworkers, Members, and other business partners; sets priorities and meets deadlines; communicates progress; and identifies improvement opportunities. The role also applies company policies, procedures, ethics, and values, contributes to an inclusive and respectful workplace, supports and develops teammates, acts with integrity, puts customers and Members first, and pursues continuous improvement and learning.

The position is based at the Sam's Club location at 4400 Asbury Road, Dubuque, Iowa. The stated hourly wage range is $19.00 to $27.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. Performance-based bonus awards and benefits are also offered.

Responsibilities

• Explain Membership benefits and promote company products and services.
• Process Memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward Membership goals.
• Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items, scanning, wrapping, and palletizing merchandise, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock items.
• Maintain facility safety by following safety standards, conducting safety sweeps, following forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel guidelines, and correcting or reporting unsafe situations.
• Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
• Complete assignments and priorities using policies, data, and resources; collaborate with relevant partners; identify priorities and deadlines; communicate progress; recommend improvements; and adapt to change and feedback.
• Follow company policies, procedures, ethics, and standards of integrity, including applying action plans and using the Open Door Policy.
• Promote a respectful, inclusive, and supportive workplace; build relationships and communicate positively; help develop and mentor others; and recognize contributions.
• Act with integrity and accountability, put customers and Members first, make informed decisions, and support continuous improvement and learning.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefits for eligible full-time and part-time associates, covering programs from high school completion to bachelor's degrees, English Language Learning, and short-form certificates, including tuition, books, and fees.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed