In-Store Shopper

Albertsons Companies•Phoenixville, PA
•Onsite

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store to pick items, check their quality, and make selections that meet customer expectations. You help ensure orders are accurate and groceries are fresh. You also organize orders and prepare them for pickup or delivery. Duties include carefully bagging items, managing substitutions when needed, and coordinating orders for timely handoff to customers. The work involves shopping, packing, and preparing orders in a steady-paced environment that requires movement throughout the store.

Requirements

  • Must be at least 18 years of age.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Must comply with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 pounds, and working in different store areas.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience is preferred.
  • Clear and professional communication when assisting with pickup orders.
  • Organization and time-management skills to manage multiple orders while maintaining speed and accuracy.
  • Ability to identify out-of-stock items and select appropriate substitutions.
  • Adaptability to changing order volume and priorities.

Responsibilities

  • Select high-quality items across perishable and non-perishable departments for online customer orders.
  • Check product quality and ensure orders are accurate.
  • Bag items carefully and organize orders for pickup or delivery.
  • Manage substitutions and identify out-of-stock items.
  • Coordinate orders for timely handoff to customers.
  • Use handheld devices and digital systems to pick and track orders.
  • Follow order fulfillment processes, company standards, and safety, sanitation, and dress policies.
  • Coordinate order needs with team members and department processes.

Benefits

  • Inclusive work culture built on belonging.
  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development support from leaders.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation / Paid Time Off.
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