In-Store Shopper

Albertsons Companies•Wheaton, MD
•$15 - $18

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store to pick items, check product quality, and make selections that meet customer expectations. You also keep orders organized and ready for pickup or delivery by carefully bagging items, handling substitutions, and coordinating timely handoffs. The work includes shopping, packing, and preparing orders in a steady, fast-paced store environment. The role requires customer communication, careful product selection and order fulfillment, organization, comfort with handheld devices and digital order systems, and the ability to adapt to changing order volumes and priorities. It involves continuous movement throughout different store areas and lifting up to 50 pounds. Applicants must be at least 18 and comply with company safety, sanitation, and dress standards. Prior retail, customer service, or fulfillment experience is preferred. This is an entry-level position with advancement opportunity. Starting pay is no less than the applicable local minimum wage and may vary based on location, experience, qualifications, and any applicable collective bargaining agreement. Applications are accepted on an ongoing basis.

Requirements

  • Must be 18 years of age or older.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Ability to comply with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, working in different store areas, and lifting up to 50 pounds.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience is preferred.

Responsibilities

  • Select high-quality products for customers’ online orders across perishable and non-perishable departments.
  • Check product quality and ensure order accuracy.
  • Manage substitutions when products are unavailable and select appropriate alternatives.
  • Bag items carefully and keep orders organized for pickup or delivery.
  • Coordinate orders for timely handoff to customers.
  • Use handheld devices and digital systems to pick and track orders.
  • Communicate clearly and professionally when assisting with pickup orders.
  • Coordinate order needs with team members and follow department processes.
  • Follow company order fulfillment processes, policies, safety and sanitation requirements, and dress standards.

Benefits

  • Inclusive work culture built on belonging.
  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development support.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation and paid time off.
  • Depending on service length, hours worked, applicable collective bargaining agreement, and company policy, benefits may include vision, disability and life insurance, sick pay, paid holidays, and retirement benefits.
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