In-Store Shopper

Albertsons Companies•Melrose, MA
•$15 - $18•Onsite

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store to pick items, check product quality, and make selections that meet customer expectations. You also keep orders organized and ready for pickup, bag items carefully, manage substitutions, and coordinate orders for timely handoff to customers. The work includes shopping, packing, and preparing orders for delivery or pickup in a steady, fast-paced environment. The role requires customer-focused communication, accurate order fulfillment, organization, and the ability to adapt to changing order volume and priorities. You use handheld devices and digital systems to pick and track orders, follow company policies and fulfillment processes, and coordinate with team members. The position involves continuous movement throughout different store areas and lifting up to 50 pounds. This is described as an entry-level position with advancement opportunity. Applications are accepted on an ongoing basis. Starting rates are no less than the local minimum wage and may vary by location, experience, qualifications, and applicable collective bargaining agreements.

Requirements

  • Must be at least 18 years old.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Compliance with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 pounds, and working in different store areas.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience is preferred.

Responsibilities

  • Select high-quality items across perishable and non-perishable departments for online customer orders.
  • Check product quality and ensure order accuracy.
  • Bag items carefully and keep orders organized for pickup or delivery.
  • Manage out-of-stock items and select appropriate substitutions.
  • Coordinate orders for timely handoff to customers.
  • Use handheld devices and digital order systems to pick and track orders.
  • Follow order fulfillment processes, company standards, and safety, sanitation, and dress policies.
  • Coordinate order needs with team members and department processes.
  • Adapt to changing order volumes and priorities throughout the shift.

Benefits

  • Inclusive work culture built on belonging.
  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development supported by leaders.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation and paid time off.
  • Depending on length of service, hours worked, applicable collective bargaining agreement, and company policy, benefits may include vision, disability and life insurance, sick pay, paid holidays, and retirement benefits, including pension and/or 401(k) eligibility.
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