In-Store Shopper

Albertsons Companies•Kahului, HI
•$16 - $21•Onsite

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store picking items, checking product quality, and choosing items as you would for yourself to ensure accurate and fresh grocery orders. You also keep orders organized and ready for pickup or delivery. This includes carefully bagging items, managing substitutions, and coordinating orders for a timely handoff to customers. The work involves shopping, packing, and preparing orders in a steady-paced environment that requires moving throughout the store. This is an entry-level position with advancement opportunity. Starting pay is no less than the local minimum wage and may vary based on location, experience, qualifications, and applicable collective bargaining agreements. Applications are accepted on an ongoing basis.

Requirements

  • Must be at least 18 years old.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Must comply with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 pounds, and working in different store areas.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience is preferred.
  • Clear and professional communication when assisting with pickup orders.
  • Organization and time-management skills to manage multiple orders while maintaining speed and accuracy.
  • Comfort adapting to changing order volume and priorities.

Responsibilities

  • Select high-quality products from perishable and non-perishable departments for customers’ online orders.
  • Check product quality and ensure orders are accurate and fresh.
  • Bag items carefully and keep orders organized for pickup or delivery.
  • Manage substitutions when items are unavailable.
  • Coordinate orders for timely handoff to customers.
  • Use handheld devices and digital systems to pick and track orders.
  • Identify out-of-stock items and select appropriate substitutions.
  • Follow order-fulfillment processes, company standards, and applicable safety, sanitation, and dress policies.
  • Coordinate order needs with team members and department processes.
  • Adapt to changing order volume and priorities throughout the shift.

Benefits

  • Inclusive work culture built on belonging.
  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development support.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation and paid time off.
  • Depending on length of service, hours worked, applicable collective bargaining agreement, and company policy, benefits may include vision, disability and life insurance, sick pay, paid holidays, and retirement benefits.
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