Digital Shopper

Meijer•Battle Creek, MI

About The Position

This position is responsible for fulfilling customers’ online curbside orders. As a Digital Clerk, you will shop orders quickly and accurately to support customer loyalty and satisfaction and create an easy pickup experience from start to finish. You will receive daily workflow through a dashboard, fulfill orders throughout your shift, and help turn online orders into reliable, on-time pickups. The role involves staying active, using technology, providing friendly customer service, and supporting store operations.

Requirements

High school diploma or equivalent.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
Minimum of 1 year of experience.
Detail-oriented, organized, and dependable.
Process-driven, with the ability to follow procedures efficiently and consistently.
Ability to perform physical tasks such as lifting, bending, twisting, and standing for extended periods.

Nice To Haves

Prior retail experience.
Past cashier experience.
Past online ordering experience.

Responsibilities

Provide remarkable service at the curbside pickup area through accurate order fulfillment and payment collection.
Greet customers courteously and respond to their questions and needs in person and by phone.
Maintain positive working relationships with customers, store team members, and leadership.
Resolve customer concerns quickly, partnering with leadership when needed.
Receive daily workflow through a dashboard and fulfill orders throughout the shift.
Select items throughout the store, scan and verify products, and bag items according to bagging standards.
Store and stage orders correctly while following food safety guidelines.
Keep the curbside area clean, neat, and ready for the next pickup.
Support other tasks as needed to keep operations running smoothly.