Digital Shopper

Meijer•Canton, MI

About The Position

The Digital Shopper is responsible for fulfilling customers’ online curbside orders and creating an easy, friendly pickup experience. The position involves shopping orders throughout the store, verifying and bagging products, staging orders in accordance with food safety guidelines, and supporting curbside pickup, including collecting payment. The posting states that this position is for Saturday and Sunday only. Training is provided.

Requirements

High school diploma or equivalent.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
Minimum of 1 year of experience.
Detail-oriented, organized, and dependable.
Able to follow procedures efficiently and consistently.
Able to perform physical tasks such as lifting, bending, twisting, and standing for extended periods.

Nice To Haves

Prior retail experience preferred.
Past cashier experience preferred.
Past online ordering experience is a plus.

Responsibilities

Fulfill online customer orders quickly and accurately.
Provide courteous service at the curbside pickup area, including collecting payment.
Greet customers in person and by phone and respond to their questions and needs.
Maintain positive working relationships with customers, team members, and store leadership.
Resolve customer concerns promptly, partnering with leadership when needed.
Receive daily workflow through a dashboard and fulfill orders throughout the shift.
Select items throughout the store, scan and verify products, and bag items according to standards.
Store and stage orders correctly while following food safety guidelines.
Keep the curbside area clean, neat, and ready for the next pickup.
Support other tasks as needed to keep operations running smoothly.